Audit Program Manager

United Kingdom - LondonRemoteFull-Timemid

OperationsProject Manager

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Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

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OperationsProject Manager

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Audit Program Manager role supports all aspects of Veeva’s audit and inspection management program, including the compliance outreach program. The Audit Program Manager is responsible for all areas of audit management including customer audits, management of corporate policies/procedures in the audit domain, internal audit/review of quality processes, regulatory intelligence for audit-related purposes, ISO9001 compliance, third-party independent industry audit program, managing customer-facing content, and audit/review of IT controls (e.g., SOC).

Hosts customer audits and supports regulatory audits

Documents audit findings and authors audit response in relation to customer audit observations

Conducts internal audits in support of the annual audit plan

Manages informational requests for internal and external stakeholders

Performs compliance outreach presentations

Supports and coordinates with internal departments related to third-party audits (e.g. SOC, ISO)

Document review

Compliance support for the business

QMS system administration

BS/BA in Science, Engineering, Information Management, related disciplines or equivalent work experience

3+ years experience in a regulated quality / compliance role

Good understanding of regulations in the life sciences sector, either GxP (GMP, GCP, etc.) and/or ICH & ISO frameworks

Experience hosting audits and/or regulatory inspections or participating in as a subject matter expert

Excellent customer service skills with a strong focus on collaboration

Good knowledge of Microsoft applications (e.g., MS Excel, MS PowerPoint)

Strong verbal and written communication skills (English) principles of, and experience of engaging culturally diverse groups

Solid foundation in Quality Principles and Standards used in the design, development, testing, and maintenance of software in a regulated environment (e.g., ISO, IEC, IEEE, ITIL, ICH)

2+ years in an audit specific role in life sciences

Veeva products experience

Understanding of computer system validation

Understanding of best practices in information security and risk management

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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.