Veeva1mo ago

(Senior) Manager - Global Services Revenue Operations

New York - New York CityRemoteFull-Timesenior

SalesOperationsFinance

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Quick Summary

Overview

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

Technical Tools

SalesOperationsFinance

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Are you a fast learner who thrives in dynamic, high-growth environments and cares deeply about building strong teams and culture? Join Veeva’s global revenue organization to own and evolve services revenue operations for our professional services and business consulting practices. In this role, you’ll lead a talented team, partner closely with leaders across the business, and shape scalable, automated processes that support Veeva’s continued growth as a global SaaS leader.

This is an ideal opportunity for a people-first leader with strong systems intuition, high learning agility, and the ambition to own a mission-critical function with global visibility.

Own global services revenue operations for Veeva’s professional services and business consulting teams, spanning the end-to-end order-to-cash lifecycle—from contract and order review through invoicing and revenue support

Lead, coach, and develop a high-performing team of 4+ revenue analysts, fostering a culture of accountability, curiosity, and continuous improvement

Serve as a trusted advisor to Veeva’s 1,500+ person services organizations, providing guidance on billings, revenue, and operational best practices

Oversee month-end close activities, including Statement of Work reviews, invoice creation, and validation of data accuracy and completeness across systems

Drive process excellence through documentation, standardization, and thoughtful change management as the business scales

Identify and implement automation solutions (e.g., Alteryx, Sigma, Gemini) to reduce manual effort, improve accuracy, and enable data-driven decisions

Partner cross-functionally with Finance, Accounting, Systems, and Services leadership to support growth initiatives and system evolution

Support quarterly reviews and annual audits by partnering with external auditors and internal stakeholders

Bachelor’s degree in accounting, finance or a related field

7+ years of experience in revenue operations, accounting, finance, or a related operational role

2+ years of people management experience, with a demonstrated ability to develop and motivate teams

Strong learning agility—you pick up new systems, concepts, and processes quickly and confidently

Systems-savvy mindset with experience supporting or leading system implementations, integrations, or process transformations

Highly organized with strong attention to detail, balanced with the ability to operate in ambiguity

Proactive, solutions-oriented problem solver who follows through and drives outcomes

Collaborative communicator and effective cross-functional partner

Revenue accounting experience

NetSuite experience

Experience at a publicly traded SaaS company

Experience driving automations or operational transformation initiatives

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Base pay: $100,000 - $160,000

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.