Authentication / QC Assistant Team Leader

Support the Team Leader in the daily supervision, mentorship, and scheduling of the Authentication and QC team members.

Conduct and support the authentication of all incoming and outgoing products to ensure 100% compliance with authenticity standards.

Perform quality control checks on inventory for condition and description accuracy.

Assist the Team Leader in the implementation of efficient, scalable authentication and QC processes and procedures.

Track and report on team performance against key metrics, escalating deviations to the Team Leader promptly.

Serve as a primary point of coordination between the Authentication/QC Team and Inventory and Logistics departments to ensure smooth product flow.

Maintain expert-level knowledge of product authenticity indicators and market counterfeiting trends.

Handle routine authentication disputes and complex cases, escalating severe issues to the Team Leader.

Ensure a safe, clean, and organized working environment in the authentication and QC area.

Prepare weekly reports on team performance and process efficiency for the Team Leader and Person.

Proven experience in a lead or senior role, preferably within a warehouse or quality control environment.

Demonstrated expertise in product authentication, with an exceptional eye for detail.

Strong organizational and time management skills.

Excellent communication and interpersonal skills.

Proficiency in warehouse management systems and Microsoft Office Suite.