Business Operations Manager

France·ParisPermanent contractmid

OperationsOperations Manager

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Overview

Vestiaire Collective is the leading global platform for desirable pre-loved fashion and a pioneer in transforming how people consume fashion. Our mission is simple: make circular fashion the norm,

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OperationsOperations Manager

Vestiaire Collective is the leading global platform for desirable pre-loved fashion and a pioneer in transforming how people consume fashion.

Our mission is simple: make circular fashion the norm, not the exception.
Through technology, expertise, and a highly engaged global community, we enable millions of people to buy and sell fashion in a more sustainable way.

Founded in Paris in 2009, Vestiaire Collective is now a globally scaled marketplace with offices in Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City, and logistics hubs across Europe, Asia, and the US.

Today, we are a team of around 600 people from over 50 nationalities, united by a shared ambition: to drive meaningful change in the fashion industry.

Our values, Activism, Transparency, Dedication, Greatness, and Collective, shape how we build, collaborate, and grow every day.

About the Role

~1 min read

We are currently seeking a dynamic team player who can strongly support one of Vestiaire’s most exciting business units.

The Brand Partnerships team is responsible for diversified commercial partnerships with brands or retailers, fostering eco-system shift towards resale, encouraging second-hand adoption towards partners’ clients, while bringing trust and desirable supply within Vestiaire Collective marketplace.

The team is structured in two pillars:

the business development team that continually works on current and new models, adjust it based on market competition evolution. The team pitches our offers to new brands or retailers, and develops the models together with the partners.
the account management team that works with existing partners (Burberry, Mytheresa, Luisaviaroma…) in order to grow them in various ways. The team is also accountable for the retail activity within the marketplace; ensuring the collected supply gets the right level of visibility and sell-through.

You will report into the Senior Brand Account Manager in charge of the account management team, and support the different missions described below.

It is a great opportunity to join a dynamic team driving strategic discussions with luxury players on second hand, while embracing the mechanisms of a global fashion marketplace.

Ability to manage multiple projects, ensuring deadlines are met and objectives achieved: imagery and copy updates on partners' webforms, marketing initiatives coordination, monitoring testing environment for project development…

Support the team on regular renderings: monthly invoices and reportings to partners, while aligning with internal enablers (accounting, BI)

External & internal reports building, maintenance and sending

Analytical skills: ability to assess KPIs and suggest corrective actions, aligned with overall strategic business or partners’ objectives

Master Excel. Tableau and SQL are a plus

At least 2 years of work experience (alternance and internships counting in) as Business Operations Manager, Category Manager or Business Analyst, ideally within an E-commerce/Tech company

Strong project management skills, operational process efficiency thinking and understanding

Ability to build great collaborative internal & external relationships

Structured, organized, proactive with a trouble-shooting mindset

Data driven, analytical, masters Excel, is keen on using AI for data discovery purposes. Tableau and SQL are a plus.

Proven communication skills

Flexible to adapt to a fast pace environment

Motivated by E-commerce and Fashion industry

Fluent in English communication skills (written & spoken), any other European language is a plus (French, Italian, Spanish, German preferred)

What We Offer

~2 min read

✓Purpose-driven work at scaleJoin a company reshaping the fashion industry towards circularity, you directly contributes to reducing waste and extending the life of luxury items.

✓High-impact scope & ownershipWork on products used globally, where your decisions have immediate, measurable impact on millions of users across 70+ countries.

✓A truly international environmentCollaborate with a diverse team of 50+ nationalities across Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City.

✓Career acceleration in a fast-moving scale-upTake ownership early, grow fast, and shape your path, as an expert or a future leader.

✓Learning & growth as a priorityDedicated budget, continuous feedback culture, and opportunities to work on cutting-edge topics (AI, marketplace dynamics, scalability, etc.).

✓Flexible ways of workingHybrid model (typically 2 days remote per week), with trust and autonomy at the core of how we operate.

✓Give back through action2 paid days per year to support a cause of your choice and actively contribute to positive impact beyond your day-to-day role.

✓Competitive compensation & benefitsIncluding bonus, health coverage, lunch vouchers, Gym-Pass, and additional legal perks depending on your location.

✓Contact you via WhatsApp, Telegram, or similar platforms

✓Ask for payment or banking information at any stage of the process