Product Manager

## When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2026. ## Role Purpose/Business Unit: Lead the development, management, and evolution of the product. Contributes to the definition and executes product strategy and plans, collaborating with cross-functional teams to drive business growth and ensure the delivery of revenue and profitability. Contributes to the formulation of the product portfolio strategy for products, ownership of the complete product portfolio, and drive innovation throughout. Contributes to the design and deliver an end-to-end strategy for the development of the product portfolio to maximise existing customer bases and acquisition of new customers. Manage the product portfolio and pricing strategies. Key responsibility of the candidate will be to manage the Product lifecycle and execute on its GTM and in-life strategy. They will work closely with the various segment practices and channels to identify and successfully leverage Vodacom Business as a broader Technology company. ## Your responsibilities will include: Strategy Execution * Develop and maintain deep understanding of customer needs, market trends, and competitor activity related to the product and the broader technology market. * Drive the uptake of the product through engagement with the sales organisation, to achieve or exceed the revenue targets and business objectives. * Participate in shaping sales initiatives and pathways for route-to-market execution of the product strategy, nationally. * Drive the product revenue & margin targets. Define and own the GTM Strategy for the product portfolio Value Propositions. * Achieve Portfolio Commercial Goals (Target revenue, new business & resign TCV, margin, EBIT & Opex). Channel Development and Sales Revenue * Participate and drive sales cadence and pipeline management for the product. * Inform the annual targets to be set for [the product] according to the agreed business plan, remaining overall accountable for revenue for the product. Growth * Ensure the product and product partners are correctly set up to deliver the right services and service levels to translate into an above industry Net Promoters Score (NPS) standard. * Inform the price monitoring plan and participate in price optimization exercises. * Curate Solutions to enable the SME market (aligned with SME customer journeys, commercial value proposition, easy to consume & payment methodologies). ## Stakeholder Management * Managing Stakeholders: Strategic management of stakeholders to achieve success in the market. Build collaborative partnerships and alliances for market success. * Managing and collaborating with Vodacom Business management and sales teams to drive profitable growth for the business. * To work closely with Vodacom Business Stakeholders to ensure they are ready to support the product & related services. * Collaborate and champion cross-functional working relationships to create a unique, superior customer experience. * Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives. * Manage the multiple internal & external stakeholders across the landscape. ## The ideal candidate for this role will have: * Hold a relevant degree in Computer Science, Engineering or IT or related field. * Postgraduate qualifications (Desirable). * +5 years Relevant Technology Product management experience. * Familiar with Product Development lifecycles. * Excellent track record in delivering high value products & services. * Background in Enterprise Product Management preferably. ## Core competencies, knowledge, and experience: * Intelligence with commercial acumen and numerate. * Good communicator and good interpersonal skills. * Good team player. * Confident presenter in sales and customer forums. * Business development skills - unlocking the opportunity based on customers’ business requirements. * Extensive experience in telecoms/IT design with proven technical co-ordination. * Strong understanding of ICT Services i.e. Data Centre Colocation, Data Protection, ERP Applications, Public Cloud Hyperscalers and Private Cloud deployments. * Experience in change management in a technological context. * Team player, strong influence and relationship management skills. * A self-starter with a determination to succeed, balanced with appropriate tact and diplomacy. * Fluent in English. * Understanding of Product Development Life Cycle (PDLC) and execution on it. * Experience in development of Microsoft Services through Appdirect (will be advantageous). * Experience in development of Data and AI Services (advantageous). * Ability to lead in high-growth, high-uncertainty environments. * Ability to work in an international and distributed virtual team. * Excellent Customer relationship management skills with ability to interact at executive leadership level. * Strong communication and decision-making skills - ability to balance conflicting interests. * Stakeholder management. ## Behavioural Competencies * Customer Focus: Prioritizing customer needs and delivering excellent service. * Accountability: seeks feedback and identifies opportunities for improvement or innovation. * Collaboration: Actively fosters collaboration, seeks input and effective partners. * Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset. * Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, find sponsors). * People Management: Ensure team work together to deliver on their responsibilities creating accountability and ownership. * Organizational Savvy: Demonstrates strong. ## We make an impact by offering: * Enticing incentive programs and competitive benefit packages * Retirement funds, risk benefits, and medical aid benefits * Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies Closing date for Applications: 05 October 2026. The base location for this role is Midrand, Vodacom Campus. The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.