Senior Analyst, Information Technology

Requisition ID: 71569 About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. ## The team you will be a part of Welcome to the InSinkErator Information Technology team, a proud part of the Whirlpool Corporation family. Our department drives innovation and supports critical business operations, ensuring seamless Go-To-Market strategies and top-tier Consumer Services. ## This role in summary InSinkErator is currently seeking a qualified candidate to fill a critical Senior Analyst, Information Technology position located in Mount Pleasant, WI. The Senior Analyst, Information Technology is vital to our Direct-to-Consumer (D2C) initiatives and serves as the Subject Matter Expert for Go-To-Market and Consumer Services. In this role, you will support critical business applications while driving initiatives that are central to the InSinkErator strategic house. This position is fully onsite, Monday through Friday, at our InSinkErator Headquarters in Mount Pleasant, WI. A comprehensive relocation package is available for eligible candidates. ## Your responsibilities will include * Act as the IT Subject Matter Expert (SME) for Go-To-Market and Consumer Services sectors. * Drive and execute Direct-to-Consumer (D2C) initiatives aligning organization strategic goals. * Lead and ensure day to day support to the business applications across the enterprise. * Lead complex IT initiatives utilizing proven Project Management expertise. * Provide Application Maintenance Services (AMS) to ensure system stability and reliability. * Proactively identify and address new operational or technological opportunities as a self-starter. * Apply Artificial Intelligence (AI) concepts and solutions effectively within a business context. ## Minimum requirements * Bachelor's degree. * 3+ years of Information Technology (IT) experience supporting Go-To-Market and/or Consumer Services. * 1+ year of Project Management experience. * 1+ year of experience in Application Maintenance Services (AMS), and vendor management. ## Preferred skills and experiences * Familiarity with Artificial Intelligence (AI) concepts and application in a business context. * Exceptional communication skills, both written and verbal. * Strong Customer Care mindset. * Demonstrated ability to be a self-starter. * Familiarity with data privacy regulations and general security compliance. ## What we offer Whirlpool’s Ways of Working Our goal is to provide an environment that helps you bring your best to Whirlpool every day. While employees in this role work in-person Monday through Friday. We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including: * Always On Flexibility \- You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. * Two-Week Work from Anywhere \- Minimum of one-week increments for a total of two weeks per year. * Sabbatical \- Four weeks paid leave after every five years of service. ## Additional information Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required). #LI-DD1 Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.