Whoop2mo ago

Senior Program Manager, Foundational AI

Bostonsenior

Data ScienceOperationsProgram ManagerProject ManagerProject & Program Management

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Overview

At WHOOP, we're on a mission to unlock human performance.

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Data ScienceOperationsProgram ManagerProject ManagerProject & Program Management

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers its members to perform at a high level by providing a deep understanding of the interactions between their unique physiology and chosen behaviors.

As a Senior Program Manager at WHOOP, you will be a critical member of the team that develops the next generation of models that will power the features we can provide to members. This role sits at the intersection of machine learning, data science, sensor intelligence, platform engineering, and product, and is responsible for translating complex technical work into clear plans, dependencies, and outcomes to ensure projects are delivered on time, aligned to strategy, and built for scale.

Success in this role will require a high degree of adaptability and a solutions mindset, ability to simplify complexity, while continuously managing shifting priorities.

Foundational AI capabilities are critical to our ability to innovate quickly and responsibly. This role ensures that the underlying systems powering our features are delivered thoughtfully, reliably, and in a way that unlocks impact across the entire organization.

Drive Foundational AI projects from kickoff through development to deployment and stabilization

Support the VP of Foundational AI to translate strategy into executable roadmaps with clear milestones, risks, dependencies, and success metrics

Develop project plans consistent with business goals and requirements for algorithm performance

Establish and maintain program governance, including planning cadences, status reporting, decision forums, and executive communication

Work with the FAI team, Data Science, Sensor Intelligence, WHOOP Labs, Data Engineering, Software, Firmware to ensure project objectives and priorities are aligned across departments

Bring together key stakeholders to facilitate timely and lasting decision-making

Partner with the broader RAD program management team to continuously improve the development process to enable execution of projects in an organized, methodical, and predictable manner.

Identify and manage project risks and issues, ensuring mitigations are in place to reduce potential impacts.

Facilitate cross-functional communication across WHOOP for awareness and understanding.

Understanding of technical issues to facilitate resolution of project blockers is a plus

4+ years of industry experience in program or project management, preferably involving AI/ML, data platforms or large-scale systems

Experience working with research teams

Familiarity with agile methodologies, sprint planning, backlog grooming processes

Data-driven approach to strategic planning, comfortable reviewing metrics and identifying ways to measure program success

Familiarity with AI/ML concepts (e.g., model training, inference, data pipelines, evaluation, experimentation), hands-on coding experience is not required

Clear, confident communicator who can bridge deeply technical teams and business stakeholders

Proven ability to influence without authority and drive alignment across diverse teams

Experience working with AI research or applied ML teams preferred

Background in consumer technology, platforms, or data-driven products preferred

Experience organizing projects using Jira or similar platforms preferred

Experience incorporating AI tools into workflows