Solutions Architect

Canada·TorontoRemoteFull-Timemid

EngineeringSolutions ArchitectSoftware ArchitectSoftware Engineering

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Quick Summary

Overview

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans.

Technical Tools

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• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.

• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.

• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

Technology is one of the most important parts of our business. Whether it’s signing up new artists; ensuring we provide the right data to Spotify, YouTube, and other digital service providers; or helping artists use the latest AI tools and make thoughtful decisions with data-driven insights – technology plays an invaluable role in our success. The engineering team at Warner Music Group makes all of it a reality.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

The Product Solutions team is looking for a "builder" with a growth mindset to join our team. As a Solution Architect, you will act as a force multiplier for the business, transforming fragmented data and workflows—moving away from siloed tools like Monday.com, Asana, and Excel—into high-performance, automated solutions that power marketing, legal, and production across 30+ global teams. You will focus on rapid technical modernization, technical delivery, and actively hunting for new ways to deploy emerging tech like Gemini, Cursor, and more to solve complex problems and empower business users to become creators.

AI Implementation & Exploration: Architect and deploy "Agentic" workflows using tools like Gemini to automate critical functions like Artist reports and legal summarization. Beyond LLMs, you will explore and implement generative media tools for creative workflows and use AI-native IDEs like Cursor to accelerate internal development.

Collaborative Engineering: Collaborate effectively with technical leads, product management, and other engineers to deliver solutions meeting business and customer objectives. You will participate in technical discussions regarding customer needs and implementation approaches to ensure architectural alignment.

Database & Workflow Architecture: Design and optimize complex schemas in tools like Airtable and AppSheet that handle thousands of records across many-to-many relationships (e.g., Releases to Products, Artists to Contracts).

Strategic Migrations: Execute high-stakes data migrations from expensive, duplicative third-party tools to centrally managed platforms, driving significant cost savings and cross-territory transparency.

Automation & Reliability: Build robust, multi-platform automations using Airtable and other low-code tools. You will contribute to root cause analysis during service outages to ensure the stability of these mission-critical business systems.

Enablement: Lead internal learning programs. You will act as an evangelist for new productivity tools, driving tasks with strong ownership, clarity, and precision.

Problem Solving: Strong problem-solving skills and the ability to model solutions for complex technical challenges.

Communication: Excellent verbal and written communication skills, with the ability to articulate technical concepts clearly to both technical and non-technical stakeholders.

Cross-Functional Partnership: Proven experience working effectively in cross-functional teams.

Situational Awareness: Experience handling technical discussions, including navigating differing viewpoints or requirements professionally to reach the best outcome for the business.

Ownership: A strong sense of ownership, innovation, and commitment to delivering high-quality results.

Curiosity: A proactive and intellectual curiosity to explore new technologies (especially in AI) and a desire to deeply understand the diverse, global workflows within the music industry.

The AI Toolkit: Experience trying out AI-assisted development (e.g., Cursor, GitHub, Copilot) and generative AI platforms (e.g., Gemini, OpenAI, Luma, etc.).

You don’t need to be an expert yet, but we expect you to have tried to create some apps, solutions, automations in the past.

Platform Expertise: Proven experience with Airtable, or a similar database tool, including designing complex schemas, automations, UI, and integrations.

Growth Mindset: A proven track record of self-teaching new technologies and a passion for staying at the forefront of the rapidly evolving AI landscape.

Experience: 3-5 years of experience as a Solutions Architect or similar role, with a focus on workflow automation.

Ecosystem Awareness: A commitment to staying ahead of the curve on relevant technologies within the Adobe ecosystem, AI, and the broader productivity industry.

Growth Mindset: A proven track record of self-teaching new technologies and a passion for staying at the forefront of the rapidly evolving AI landscape.

Industry Knowledge: Knowledge of the Music Industry metadata lifecycle (DDEX, UPC, ISRC) is a major plus.

Programming Skills: Proficiency in JavaScript. Python (for automation and data handling) is a major plus.