Head of Supply, Greece

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, we’re building the most efficient, reliable, and scalable delivery experience across our markets. Courier supply is one of the core marketplace levers—if it works, everything works; if it doesn’t, service degrades, costs spike, and growth slows.

As Head of Courier Supply for the South Region, you will own courier supply end-to-end in Greece. You will report into the South Head of Operations. This role combines strategy, execution, and team leadership, with a strong focus on building scalable, increasingly automated systems that move us from reactive operations to predictive, AI-driven decision-making.

This role is about turning demand into reliable, cost-efficient delivery capacity at scale. You will own forecasting, acquisition, incentives, and real-time supply-demand balancing across multiple markets, while building systems that scale without linear headcount growth.

• Own courier supply KPIs across your cities, including availability, utilization, cost efficiency, and service reliability
• Lead and develop a team of ~5 people, driving performance and building a high-performing organization
• Define and execute supply strategies across different time horizons (hourly, daily, seasonal)
• Drive forecasting, incentive design, and supply planning using increasingly AI-driven tools and models
• Optimize incentive structures (who, where, when, how much) to ensure efficient growth and controlled costs
• Identify and implement scalable solutions to improve courier acquisition, retention, and engagement
• Partner with Product, Analytics, Finance, and Global Ops to improve tooling, automation, and decision-making frameworks
• Work closely with local teams and external partners (fleet partners, courier partners, authorities) to ensure strong market execution
• Detect operational anomalies early and act quickly to prevent service degradation

• Bachelor’s degree in Business, Economics, Engineering, or a related field; advanced degree is a plus
• 8+ years of experience in strategy, operations, consulting, or leadership roles in fast-paced environments, with 3+ years in leadership roles (owning teams, not just projects)
• Strong marketplace understanding (supply–demand mechanics) and operational rigor across multiple time horizons
• Proven analytical and problem-solving skills, with solid financial acumen (forecasting, ROI, cost control)
• Experience leading projects and driving execution in complex, cross-functional environments
• Demonstrated ability to hire, coach, and develop high-performing teams
• Strong communication skills with the ability to influence senior stakeholders
• Fluency in both English and Greek is a requirement
• You're able to work from our Athens office four times a week with one optional work from home day 

• Experience in marketplaces, on-demand platforms, or e-commerce
• Exposure to AI/ML applications in operations or decision-making

After applying, the process typically includes an initial screening, followed by interviews focused on your operational thinking, leadership, and problem-solving approach. You can expect a case exercise related to marketplace dynamics and supply optimization, along with discussions with regional and global stakeholders, including the South Head of Operations.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going. Please submit both your resume and cover letter in English! 

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.