Woodardcurran23h ago

New

USD 27.5–35/yr

Operations & Maintenance Technician - Customer Service Department

United States·O'FallonFull-timemid

OperationsMaintenance Technician

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Overview

Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company,

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OperationsMaintenance Technician

Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet.

Woodard & Curran draws on the experience of hundreds of certified operators across the country, backed by the knowledge and skills of hundreds more engineers, scientists, and regulatory experts, to quickly tackle the most challenging operational issues and keep treatment plants running efficiently and in full compliance. Woodard & Curran also aids employees in earning, upgrading, and keeping their certifications within the industry.

What will you be doing at Woodard & Curran?

Woodard & Curran has a phenomenal opportunity to join our Customer Service Department team at our Public Water Supply District #2 / East Central Missouri Project. We are looking for a Utility Worker who be responsible for changing out water meters, repairing water meters, meeting with customers about issues on water and sewer, perform locates of water and sewer lines throughout the district, and any operations/maintenance and housekeeping in accordance with contract requirements, and other customer service-related job duties.

Responsible for the installation of water meters in the district.

Manage water meter inventory.

Trouble Shooting (Routes, Water Quality Issues)

On Call Rotation

Read meters.

Maintains communication with project personnel

Performs preventive maintenance on equipment

Perform utility locates

Perform service orders

Complies with all company Health and Safety procedures

Proficiency with computers, including the ability to work with, Microsoft Word, Excel, Maintenance Management Programs and other job-related specific systems

High School Graduate or Equivalent

Minimum 3 years of professional experience in the operation of customer service.

Possess a valid Driver’s License

Successful candidates will be required to complete a background check, pre-placement physical and drug screen before employment.

The duties and responsibilities are generally performed in Outdoor environment. The position generally involves sitting; frequent standing; frequent walking; light to moderate lifting; light carrying; frequent bending and reaching; keyboarding and telephone operation.

May require an irregular work schedule and overtime hours.

Performs and reviews work at interior and exterior locations that involve hazardous environments requiring protective equipment that conforms to OSHA regulations and some physical discomfort due to temperature, dust, odors, chemicals and noise. May be required to work in confined spaces, on ladders and rooftops, and in adverse weather conditions.

Specific physical conditions require frequent work with chemicals, machinery, moving mechanical parts etc.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

May stand, walk, or move 6 to 8 hours daily.

May sit for 1 to 3 hours daily.

May perform operations and maintenance functions requiring manual dexterity and precision movements, continuous or repetitive arm and hand movements, grasping movements, and occasional forceful exertion.

Exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching and crawling, bending and reaching, climbing stairs and ladders.

May lift, carry, push/pull objects and materials: regularly up to 10 pounds, frequently up to 40 pounds,

Perceive and discriminate colors or shades of colors, sounds, odor, depth and visual cues or signals.

Visual and muscular dexterity to operate a motor vehicle including while towing portable equipment, equipment, hand tools and computer.

May operate a variety of standard office equipment including a computer terminal and telephone.

May be required to work in confined spaces and at elevations.

May occasionally be required to wear hearing protection.

May require an irregular work schedule and overtime hours.

May require to fulfill on-call responsibilities.

May be required to wear a respirator.

May involve working in inclement weather conditions.

The duties and responsibilities are generally performed in a outdoor environment, and may be performed both indoors and outdoors. Moderate exposure to dirt, dust, pollen, odors, wetness, humidity, rain, temperature and noise extremes, hazardous materials and chemicals, machinery, moving mechanical parts, vibrations, electric currents, traffic hazards, and water hazards.

As part of our commitment to a fair and respectful workplace, Woodard & Curran uses a Mutual Dispute Resolution (MDR) to help resolve most employment-related concerns efficiently and consistently.

MDR applies to both you and the Company
Most workplace-related disputes are resolved through binding arbitration, rather than court proceedings
Certain exceptions are outlined in the full agreement

🔗 Review the full agreement here: Mutual Dispute Resolution Agreement

What We Offer

~1 min read

401(k) Pre-tax or Roth Contributions: The company matches 100% of the first 3% of salary contributed

Observed holidays: Choose up to 8 holidays to observe annually
Vacation: Accrued based on years of experience and calculated on hours worked
Sick time: Paid sick time for non-work-related illness or injury.
Parental leave: Up to 80 hours of Paid Parental Leave for child bonding

Disability: Paid short- and long-term disability
Health: Medical plan options; plus dental and vision plans.
Life: Basic employee group life insurance and AD&D benefits; additional voluntary life insurance for employees and families is available through Sun Life.
Wellbeing: DarioMind assistance program combined with personalized mental health and wellbeing resources.

Woodard & Curran participates in the U.S. Department of Homeland Security’s E-Verify program to confirm the employment eligibility of all newly hired employees. As part of this process, we display the required Notice of E-Verify Participation and Right to Work posters.

🔗 View required Right to Work and E-Verify posters here.

Woodard & Curran is an Equal Opportunity Employer. We are committed to non-discrimination and make employment decisions based on job-related factors. Individuals with disabilities and protected veterans are encouraged to apply. If you require a reasonable accommodation during the application process, please contact Beth Sweitzer.

🔗 View our Equal Employment Opportunity Policy
🔗 View the "Workplace Discrimination is Illegal" poster

We welcome individuals from all backgrounds and believe diverse perspectives strengthen our ability to serve clients and communities.

As an employee-owned company, we are committed to fostering a respectful and inclusive environment where employees can grow, contribute fully, and deliver meaningful impact.

We do not accept unsolicited resumes from recruitment agencies. Submissions without a signed agreement in place will be considered unsolicited and not eligible for referral fees.

To support an efficient hiring process, we may send brief SMS updates or reminders. You may opt out at any time by replying “STOP.”

🔗 Woodard & Curran Terms of Use

🔗 Woodard & Curran Privacy Statement

We may use artificial intelligence (AI) tools to support aspects of the hiring process (e.g., application review or resume screening). These tools assist our team but do not replace human decision-making. All final hiring decisions are made by people.