Junior Business Application Analyst

We are looking for a technically curious Junior Business Application Analyst to join our Business Applications team. This is a hands-on operational role split across two main areas: Jira platform administration (~50%) and business application support across HR systems and Salesforce (~50%).

You don’t need years of experience - but you do need a technical mindset, a willingness to learn fast, and comfort working with AI tools to get things done. You’ll be trained by the team and will grow into the role.

• Configure and maintain Jira projects, workflows, issue types, fields, and boards
• Onboard new teams to Jira - set up their spaces and guide them on best practices
• Build and troubleshoot automations and workflow rules
• Support consultative requests - dashboards, Jira Plans, JQL, and project structure
• Assist with larger Jira initiatives as directed by the team lead

• Support and maintain Salesforce configurations - reports, dashboards, flows, and data integrity
• Administer HR platforms including HiBob and Greenhouse - managing configurations, integrations, and user requests
• Assist with data movement between systems, ensuring accuracy and consistency
• Handle incoming requests from business stakeholders across GTM, Finance, HR, and Operations
• Document processes and support knowledge transfer across the team

No specific years of experience required - we care about how you think and how fast you learn.

• Technical background - degree or coursework in Information Systems, Computer Science, Industrial Engineering, or equivalent
• Genuine comfort with technology - you pick up new tools quickly and don’t need hand-holding
• Working knowledge or hands-on experience with AI tools (ChatGPT, Claude, Copilot, or similar) in a work or study context
• Analytical and structured thinker - you break problems down before jumping to solutions
• Strong communication skills in English - you can explain technical things clearly to non-technical people
• Detail-oriented and reliable - you follow through and flag issues proactively
• Able to manage multiple requests and prioritize under pressure

• Any hands-on experience with Jira (even personal or academic projects)
• Familiarity with Salesforce - any exposure to flows, reports, or data management
• Experience with HiBob, Greenhouse, or other HR platforms
• Basic understanding of APIs, REST, or system integrations
• Salesforce or Atlassian certifications (or in progress)
• Experience working in an agile environment