Zadara7mo ago
USD 110000–130000/yr
Senior Cloud Support Engineer
Customer SupportOtherSupport EngineerCloud Support Engineer
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Quick Summary
Overview
Who We Are Zadara is a leading provider of AI edge clouds, delivering a groundbreaking distributed cloud platform purpose-built for sovereign AI applications.
Technical Tools
awsazuregcppythoncustomer-supportlinuxnetworking
Who We Are
Zadara is a leading provider of AI edge clouds, delivering a groundbreaking distributed cloud platform purpose-built for sovereign AI applications. Zadara platform powers advanced AI capabilities with the simplicity, agility, and flexibility of cloud computing while ensuring seamless multi-tenancy through fully automated, end-to-end provisioning of compute, storage, and networking resources. Zadara’s vision is to build and operate the largest global Edge Cloud Network to enable innovative technologies & services that improve the way the world communicates, works, heals, travels and plays. We have a global and diverse workforce that is growing as we expand our customer base. Together as a team we are making an impact on the Edge Cloud market.
Our Zadarian Culture
All Zadarians are finding their edge by living and breathing our core values; We are One Team, We are Respectful, We are Accountable, We are Achievers, We are Visionaries.
We believe that good things happen to people and business in a culture of choice. Where diverse and individual needs, wants and wishes are respected and rewarded — where the possibilities are limitless. Here you can, breakout and breakthrough to do your best work.
What Diversity & Inclusion Mean to Us
We are 'One Team' is one of Zadara’s core values and it’s more than just a phrase. It reflects our commitment to creating a Culture where every individual feels seen, heard, and valued. At Zadara, we celebrate the richness that comes from a wide spectrum of cultures, backgrounds, generations from Gen Z to Baby Boomers and the unique talents and skills each person brings. Our global team represents a vibrant mix of perspectives that fuels innovation, drives collaboration, and shapes a forward-thinking, people-centered workplace. At Zadara we embrace our differences and turn those differences into our greatest strengths. That’s how we grow stronger together.
We are seeking a highly skilled and motivated Senior Cloud Support Engineer with over five years of hands-on experience supporting cloud-based infrastructure and services. In this role, you will act as a key escalation point and play a critical role in ensuring the performance, reliability, and availability of our cloud solutions across diverse environments. You will work closely with engineering, operations, and customer teams to resolve complex technical issues and contribute to continuous improvements in system stability and support processes.
This is a client-facing, technically demanding position that requires strong analytical thinking, effective communication skills, and a proactive, customer-centric mindset. The role includes on-call responsibilities as part of a rotational schedule, including weekends and public holidays, to support high-priority escalations and maintain continuous service availability.
If you thrive in fast-paced environments and are passionate about delivering top-tier support for mission-critical systems, this opportunity offers both challenge and impact.
Location & Eligibility
Where is the job
United States
Remote within one country
Who can apply
US
Listed under
United States
Listing Details
- Posted
- October 5, 2025
- First seen
- March 26, 2026
- Last seen
- May 12, 2026
Posting Health
- Days active
- 47
- Repost count
- 0
- Trust Level
- 51%
- Scored at
- May 12, 2026
Signal breakdown
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Zadara
lever
Zadara is a global edge cloud provider offering a full stack of managed cloud services, including compute, storage, and networking, on a pay-as-you-go basis. Founded in 2011, the company has evolved from a storage-as-a-service pioneer to a comprehensive cloud platform with over 500 edge locations worldwide.
View company profileSalary
USD 110000–130000
per year
External application · ~5 min on Zadara's site
Please let Zadara know you found this job on Jobera.
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