Senior Associate, Strategic Finance

Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.

Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. 

We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.

We are looking for a highly analytical and detail-oriented Strategic Finance Senior Associate to join our high performing team. In this role, you will own and evolve driver-based models that forecast bookings, incorporating key business drivers and product initiatives. You will partner closely with Product, Marketing, and senior leadership to translate complex data into actionable insights, identify emerging trends, and inform high-impact strategic decisions. This role offers a unique opportunity to shape how we understand and forecast growth at Zocdoc and play a critical role in driving financial performance and long-term success of Zocdoc.

• Are energized by using data and advanced analytics to understand business drivers and improve forecast accuracy
• Enjoy building and refining models that capture complex business dynamics
• Thrive in collaborative environments and build strong relationships across all levels of the organization
• Are action-oriented and comfortable bringing structure to ambiguous problems without a predefined roadmap
• Are adaptable and excited to operate in a fast-paced, evolving environment
• Enjoy working with imperfect data and making thoughtful, pragmatic decisions rather than waiting for perfect answers

• Own and evolve driver-based forecasting models for bookings, translating inputs across product, marketing, and customer behavior into scalable financial models that accurately project new and repeat bookings and inform planning decisions
• Build frameworks to incorporate new data sources and evolving business dynamics into forecasts, including product launches and new channel investments
• Partner closely with Product, Marketing, and Finance to incorporate roadmap changes, channel performance, and emerging trends into forecasts and planning
• Analyze performance against forecasts and targets, identifying key drivers of variance and translating insights into actionable recommendations
• Synthesize large and complex datasets to uncover trends, improve forecast accuracy, and inform strategic decision-making
• Support business planning and investment decisions by evaluating growth drivers, unit economics, and key strategic initiatives
• Prepare clear, concise materials for senior leadership and the Board that translate complex analyses into actionable insights
• Lead ad hoc analyses and cross-functional projects to support high-priority business questions and initiatives
• Identify opportunities to improve forecasting methodologies, modeling approaches, and financial processes to increase accuracy, efficiency, and scalability

• 4+ years of experience in a highly analytical, modeling-intensive role such as strategic finance, FP&A, investment banking, private equity, or consulting
• At least 2 years of work experience in strategic finance or an otherwise comparable role in a fast-paced environment with experience building and owning complex, driver-based financial models and forecasting key business metrics
• Proven ability to synthesize large datasets into clear insights and actionable recommendations that drive business decisions
• Advanced proficiency in Excel and modeling best practices as well as strong analytical skills; experience with BI tools (e.g., Looker, Tableau) is a plus
• Strong communication skills, with the ability to distill complex analyses into clear, structured narratives for cross-functional stakeholders
• Experience partnering cross-functionally with Product, Marketing, or similar teams in a fast-paced environment
• Highly organized and able to manage multiple priorities while maintaining attention to detail and accuracy
• Experience in technology, healthcare, and/or consumer marketplaces is a plus