Principal Software Engineer, Experimentation Platform

You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.  

We’re here to give power to the patient. 

For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.

Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.

Fixing healthcare starts with fixing access to it. And we're still just getting started.

We are looking for a Principal/ Senior Staff Engineer, Experimentation Platform to elevate the systems that power trusted decision-making at Zocdoc.

In this high-impact role, you will define platform standards, lead complex cross-domain initiatives, and shape the future of our analytics and data infrastructure. Your work will ensure our data ecosystem is secure, reliable, compliant, performant, and cost-efficient—enabling teams across Product, Engineering, Operations, and Leadership to move confidently with trusted insights.

This is a senior individual contributor role open to remote candidates across the United States.

• Motivated by designing scalable data platforms that serve hundreds of stakeholders.
• Passionate about building clean, governed, and secure data systems.
• Known for improving reliability, performance, and cost efficiency.
• Comfortable operating as a technical authority without formal management.
• Energized by raising standards across analytics, infrastructure, and governance.
• Interested in solving complex data challenges in healthcare.

• Architecting and improving orchestration, monitoring, and data reliability systems.
• Defining modeling, semantic layer, and governance standards across teams.
• Optimizing warehouse performance and reducing compute spend.
• Implementing secure access controls and strengthening compliance practices.
• Partnering with Engineering to improve upstream data quality and contracts.
• Leading cross-functional initiatives that modernize and future-proof Zocdoc’s data platform.
• Mentoring engineers and guiding architectural decisions.

• 10+ years of experience in Data Engineering, Analytics Engineering, Experimentation Platform Engineering, or Backend Software Engineering.
• Operated at Staff-level scope with cross-team technical influence.
• Expert SQL skills and strong proficiency in Python or similar languages.
• Deep experience with Snowflake, BigQuery, Redshift, or similar warehouses.
• Hands-on experience with dbt and orchestration tools like Airflow or Dagster.
• Experience improving pipeline reliability, observability, and system performance.
• Proven ownership of warehouse cost optimization.
• Experience implementing secure data access patterns and working in regulated environments.
• Strong communication skills and ability to influence across technical and non-technical stakeholders.