Full job description

About Us:

We are looking for an experienced Executive Assistant to join our team!

Our company is on a breakout trajectory with an abundance of growth and development opportunities. We allow you a chance to gain experience you would likely, not be afforded in larger organizations or government agencies.

About the Role

We are looking for a team player with strong attention to detail who thrives in supporting others. The successful candidate will be primarily responsible for performing a variety of administrative and clerical tasks. Secondary responsibilities will include accounts receivable and collections tasks as needed.

Executive / Administrative Assistant Responsibilities Include:

• Performs clerical and administrative tasks including making calls, drafting letters, memos, invoices, timesheets, and attendance reports, and other documents
• Performs office tasks including maintaining records, and performing basic bookkeeping
• Manages training programs and obtains credentials for attendees
• Maintains client accounts on Zoho CRM and records of client interactions with details of inquiries, complaints, or comments.
• Create sales proposals and supporting materials as needed
• Accounts receivable and collections support as needed – including processing payments, resolving outstanding payments, tracking, and reconciling ledger

Accounts Receivable & Collections Responsibilities Include:

• Creates and sends out new client welcome packets
• Responsible for daily tracking and calls to resolve outstanding payment and data collection issues and generates weekly aging reports
• Manages and ensures meeting monthly cash flow goal
• Reconciles AR ledger to ensure that all payments are accounted for
• Process ACH and credit card payments

Qualifications

• Minimum 3 years of experience in client relations, administrative support, billing, and collection
• Strong communication skills
• Service-oriented and able to resolve client grievances.
• Ability to multi-task, prioritize, and manage time effectively.
• Excellent organizational skills and attention to detail.
• Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.

Technical Skills

• Familiarity with CRM systems and practices
• Extremely proficient with Microsoft Office Suite, especially Excel, Word, PowerPoint
• Experience with QuickBooks (minimum 3 years)

Compensation and Benefits

• Bonus opportunities – up to $3000 per year based on job performance and meeting preset goals
• 401(k) with company match
• Health, Vision and Dental insurance
• Paid time off
• Overtime is available

Job Type: Full-time/Pat-time

Pay: From $31.00 – 42.00 Per Hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Microsoft Powerpoint: 2-3 years (Preferred)
• Microsoft Word: 2-3 years (Required)
• Microsoft Excel: 2-4 years (Required)

Work Location: Remote