afniexternalcareers

Salary Range: $76,000-$85,000 Position Purpose The Operations Manager, Insurance Service is responsible for leading insurance sales and service operations within a contact center environment. This role drives performance across key business metrics, including sales, quality, service levels, staffing

Salary Range: $44,000 - $50,000 Position Purpose The Project Coach for Insurance Services is responsible for supervising and developing a team of insurance service consultants. This role focuses on driving performance, building a motivated team, and fostering individual skill development. *This virt

Salary Range: $44,000-$50,000 Position PurposeThe Training Coach, Insurance Service is responsible for developing, coaching, and supporting insurance customer service representatives in a fast-paced inbound contact center environment. This role delivers training programs, monitors employee performan

Position Overview: Afni is hiring Uninsured Motorist Specialists to join our growing Subrogation team. This position offers a starting wage of $18.00 per hour, plus the opportunity to earn monthly performance bonuses. Spanish-bilingual employees receive an additional $1.00 per hour bilingual differe

Career paths start at $17.75/hr and are bonus eligible After 40 hour per week Full-Time training, we offer 2 full-time options: 1. Typical 40 hour per week schedule2. A base of 30 hours with weekly hours ranging from 30 to 39 based on operational requirements. Work schedules are typically finalized

Our Insurance Service Specialists start at $16.50 per hour with a 40-hour work week Top Insurance Service Representatives earn an additional $3 per hour with bonus! Job Summary We are seeking customer-focused and detail-oriented Non-Licensed Insurance Service Representatives to join our growing team

Summary of Duties and Responsibilities Lead the design, implementation, and continuous improvement of frontline leadership development programs for Team Leaders, Supervisors, Managers, and emerging leaders. Develop and execute leadership readiness, succession planning, and apprenticeship strategies

manage CX analytics team to build studies and advanced insights outside the BAU CX standard reporting manage CI for the entire organization LEAN SIX SIGMA BLACK BELT CERTIFICATION IS REQUIREDADVANCED STATISTICAL AND PREDICTION MODELING REQUIREDKNOWLEDGE OF BASIC PROJECT MANAGEMENT TOOLSUSAGE OF ADVA