etisalatmisr

Job Purpose To develop and implement MM,CS, MBC and IVR logic to ensure successful implementation of the company’s projects requirements that helps the company to achieve its short, medium and long term business plan. Report To Position Name Second level of support for different products after launc

Job Purpose Report To Position Name QUALIFICATIONS_ESSENTIAL QUALIFICATIONS_DESIRABLE EXPERIENCE_ESSENTIAL EXPERIENCE_DESIRABLE CERTIFICATIONS_ESSENTIAL

Job Purpose -Design, Implement Communicate, review and monitor end-to-end digital user experience, usability & interfaces for Etisalat digital applications serving all segments & digital portals. -Create understandable work-flows in order to facilitate user interaction, enhance online user experienc

Job Purpose RResponsible for developing and managing CVM-driven handset propositions and activations that drive device sales, network upgrade adoption and incremental revenue through targeted engagement, FinTech & lifestyle integrations, and VAS bundling. Key Objectives: 1. Drive handset and accesso

Job Purpose To Plan and Manage the implementation of various Electro-mechanical systems for the networksites at different layers to satisfy the operational requirements achieving the goal of a "SuperiorNetwork Performance". It also includes the provision of the E&M solutions and guide lines thatgove

Job Purpose Lead the database team (sub-team members & functions) and organize the tasks among the team members, control the workflow and plan for the coming improvements to assure highest level of data integrity, data protection and platform optimization. Lead the team to utilize the cutting-edge t

Job Purpose •To prepare, review and control the assigned department’s budgets and forecasts and ensure spending is within the approved business plan. •Prepare and review monthly & quarterly financial indicators against company Key Performance Indicators (KPIs). Report To Position Name •Responsible f

Job Purpose Manage the teams that handle all customers' non telecom requests and contacts through voice and digital channels in terms calls and chat contacts with high level of contact resolution Responsible for Digital and Voice FCR frontline, chat and back offices Report To Position Name Manage th

Job Purpose To contribute in the company strategies, control and consolidate all technical payments, work with all technical sections to develop, gain approval and successfully release vendor payments to support the company business strategy, and meet customer needs in the most effective way. Report

Job Purpose Handle programs/projects management scope across the IT which includes projects and programs in response to different demands from IT, Commercial, Technical, Finance, HR and administration Report To Position Name Handle programs/projects management scope across the IT which includes proj

Job Purpose Responsible for B2B presales and bidding activities for SME and large enterprise customers to propose the best competitive solution based on customers’ requirements and technology best practices with full alignment with Presales management and different departments. Report customer visit

Job Purpose To ensure the company meets the short, medium and long term business plans by following up and ensuring proper execution of major Etisalat projects in timely manner. Ensure smooth execution of regular team daily activities. Report To Position Name 1- Product design, implementation and op

Job Purpose • Designs and develops test procedures and cases, with associated test data, based upon functional and non-functional requirements• Manually executes the test procedures• Follows test-design standards Report To Position Name • Conducts/Attends test procedure walk-through• Executes tests

Job Purpose Optimize the radio network to reach the optimum performance through standard guidelines in alignment with the department objectives Report To Position Name Apply effective tuning measures to improve 2G/3G network KPIs including Call Failure Rate (CFR), Call Drop Rate (CDR), Handover Succ

Job Purpose -Facilitate business reporting by analyzing requests; negotiate business users using appropriate methods to facilitate the development of complex analysis, support Business Intelligence team members on technical reporting issues. Ensure maximum utilization of the existing business intell

Job Purpose The Systems Administrator will be responsible for the configuration, implementation, and maintenance of various technologies managed by the Information Technology department. He should ensure the efficient and reliable operation of the systems and maintain their availability and reliabil

Job Purpose Assets and Network Information Management Report To Position Name Track all Network assets movement. Managing asset transfer forms preparation for all transfer actions and asset retirement forms preparation for all retired cases (stolen, damaged and burnt). Contractual Mapping for access

Job Purpose Will work closely with the Senior Team Leader and the Commercial Product Development and Curation Manager to support product development initiatives and lead a team of product developers. This role requires a strong understanding of product development processes, excellent communication

Job Purpose To help Etisalat build functional systems that improve the customer experience. The job holder will be responsible for the smooth operation of a company's IT infrastructure. A modernization team will be responsible for designing, developing, and managing Etisalat application architecture

Job Purpose P&S Architecture and Capacity Planning to ensure full execution of product & Services yearly plan with high quality & best time to market Report To Position Name Ensuring sufficient system capacity for all required products and services Providing Advice for Enhancement of customer experi