m-kopa

Customer Care Quality Assurance Lead - Ghana (ACCRA) Quality at scale is one of the hardest things to get right. You already know that. You've spent years building the kind of rigour that makes contact centres genuinely better — not just compliant. You've calibrated teams, argued for frameworks that

We are looking for a Stock Controller in Kyotera to manage inventory, deliver exceptional customer service, and oversee shop operations at our M-KOPA depot/shop locations across our markets. This role offers the opportunity to be at the frontline of M-KOPA's retail operations, ensuring smooth invent

We are looking for a Customer Operations Officer to join our Mobility team and ensure our customers progress seamlessly through the driving licensing journey. ''This role offers the opportunity to sit at the heart of M-KOPA's Mobility operations — coordinating between driving school partners, the re

We're looking for a Data Scientist who loves building predictive models and solving ambiguous data problems. You'll own the models that shape loan eligibility and pricing across 5 African markets. This is a small team with big responsibility, where your work directly shapes lending strategy for mill

We're looking for a Data Scientist who loves building predictive models and solving ambiguous data problems. You'll own the models that shape loan eligibility and pricing across 5 African markets. This is a small team with big responsibility, where your work directly shapes lending strategy for mill

Group Tax Manager — M-KOPA (Group-Wide, Multi-Jurisdictional) You've spent years doing multi-jurisdictional African tax well. You know what it takes to keep CIT, VAT, and WHT filings accurate and on time across markets that each have their own quirks, their own revenue authorities, and their own app

Head of Tax, West Africa — M-KOPA (Nigeria / Ghana) You've spent years doing the difficult, detail-intensive work of Nigerian tax well. You understand CIT, VAT, and WHT not as abstract compliance obligations but as levers with real business consequences. You've sat across the table from the FIRS, de

Retail Operations Lead | M-KOPA | South Africa You've spent time in retail or field operations, and by now you know the difference between a team that executes and a team that just shows up. You've probably also learned that the gap between those two things comes down to one thing: the quality of le

Retail Operations Lead | M-KOPA | Cape Town You've spent time in retail or field operations, and by now you know the difference between a team that executes and a team that just shows up. You've probably also learned that the gap between those two things comes down to one thing: the quality of leade

In-Store Promoter Manager / Field Sales Manager | M-KOPA | KwaZulu Natal You've built retail teams that hit targets. You've developed people who went on to outperform expectations. By most measures, you're doing well — respected by your team, trusted by leadership, delivering results that look good

In-Store Promoter Manager / Field Sales Manager | M-KOPA | Western Cape You've built retail teams that hit targets. You've developed people who went on to outperform expectations. By most measures, you're doing well — respected by your team, trusted by leadership, delivering results that look good o

Regional Manager | M-KOPA Coastal Region (Durban & Eastern Cape) You've led sales teams before. You've owned territories, hit targets, and coached managers through the tough quarters. You know what it feels like to carry a region — and you know what it looks like when a team is firing versus flailin

Regional Manager | M-KOPA-North (Limpopo, Mpumalanga & Free State) You've led sales teams before. You've owned territories, hit targets, and coached managers through the tough quarters. You know what it feels like to carry a region — and you know what it looks like when a team is firing versus flail

Retail Audit Lead — M-KOPA Gauteng You're the person who walks into a retail location and sees what everyone else misses. The variance that doesn't quite add up. The process that's being followed in spirit but not in practice. The risk that hasn't surfaced yet — but will. You don't just find these t

Retail Audit Lead — M-KOPA (Limpopo). You're the person who walks into a retail location and sees what everyone else misses. The variance that doesn't quite add up. The process that's being followed in spirit but not in practice. The risk that hasn't surfaced yet — but will. You don't just find thes

Retail Audit Lead — M-KOPA Western Cape You're the person who walks into a retail location and sees what everyone else misses. The variance that doesn't quite add up. The process that's being followed in spirit but not in practice. The risk that hasn't surfaced yet — but will. You don't just find th

Retail Team Lead — Free State Running a retail operation well is harder than it looks. It's not just the stock figures and the SLA reports — it's the staff roster, the shop branding, the training gap you spotted last Tuesday, the depot owner who needs a conversation, and the customer complaint that

Retail Team Lead — M-KOPA Gauteng Running a retail operation well is harder than it looks. It's not just the stock figures and the SLA reports — it's the staff roster, the shop branding, the training gap you spotted last Tuesday, the depot owner who needs a conversation, and the customer complaint t

Regional Retail Team Lead — (Kwa-Zulu Natal) Running a retail operation well is harder than it looks. It's not just the stock figures and the SLA reports — it's the staff roster, the shop branding, the training gap you spotted last Tuesday, the depot owner who needs a conversation, and the customer

Retail Team Lead — M-KOPA North West Running a retail operation well is harder than it looks. It's not just the stock figures and the SLA reports — it's the staff roster, the shop branding, the training gap you spotted last Tuesday, the depot owner who needs a conversation, and the customer complain