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Field Mitigation Lead

Ky-Louisville-lead

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Quick Summary

Overview

Benefits: 401(k) Company car Paid time off Company Overview 1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast,

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Benefits:

401(k)
Company car
Paid time off

Company Overview

1-800 WATER DAMAGE is a trusted property restoration company serving customers across the nation. With locations spanning coast-to-coast, we help home and business owners return their property to its original condition, while restoring what truly matters—health and safety. Our team is fully vetted, IICRC-certified, and insured for your safety.

Job Summary

The Field Mitigation Lead manages the mitigation department including supervising technicians, coordinator, fleet, warehouse and all emergency services work with the assistance of an Assistant Supervisor and Coordinator, managing the projects and overseeing estimating.

Responsibilities

Supervise technicians and departments.
Develop and maintain department budget,
Approve or Estimate all mitigation division jobs
Develop and maintain customer relations and negotiations with all stakeholders involved with the projects.

Qualifications

Must present self and the mitigation department in a professional manner with appearance and demeanor while maintaining and building the company reputation.
Proficient with Xactimate, MICA and Alacrity
Proficient with all Microsoft products.
IICRC Certifications
Insurance Program account management experience
Knowledge and use of all equipment and solution usage
Must have excellent Customer Service/Communication skills

Benefits/Perks