Customer Service Specialist

Do you dream of a job that's both meaningful and helps people grow? 206 Tours, a leading Catholic pilgrimage tour operator since 1985, is seeking a passionate Customer Service Representative to join our team!

In this entry-level role, you'll:

• Become a Pilgrimage Expert: Learn about our inspiring destinations and the benefits of traveling with 206 Tours. You'll guide clients through our offerings and make their pilgrimage dreams a reality.
• Provide Exceptional Service: Answer phone calls, emails, and online chats, ensuring clients receive prompt and accurate information.
• Master the Journey: Become a whiz at processing reservations, updating clients on changes, and managing special requests.
• Be Part of the Family: Collaborate with our team to ensure exceptional customer satisfaction.
• Thrive in a Dynamic Environment: Work a flexible schedule that may include occasional overtime.

We're looking for someone who:

• Loves Learning: No prior experience is required, but a willingness to learn and grow is essential.
• Tech-Savvy: Strong computer skills are a plus!
• Team Player: You thrive in a collaborative environment.
• Client Champion: Providing excellent customer care is your passion.
• Great Communicator: You communicate clearly and efficiently, seeing tasks through to completion.
• Detail-Oriented: Accuracy and a keen eye are your strengths.
• Problem Solver: You can handle challenges with a smile and a resilient attitude. (Spanish is a bonus!)

Benefits (Full-Time Only):

• Paid time off (Holidays, Vacation & Sick Time)
• Retirement Savings with Company Match
• Medical & Dental Insurance
• Travel Discounts
• On-the-Job Training

Ready to embark on this exciting journey? Apply today!