Assistant Content Manager

•    Coordinate and deliver content across digital channels including web, app, CRM and social media
•    Lead the end-to-end delivery of Co-op Live pre-sale and event communications, ensuring activity is delivered accurately and on time
•    Make sure Co-op Live activity is reflected across wider content, channel and campaign plans, maintaining alignment across brand, commercial and membership objectives
•    Build strong relationships with internal teams, partners, agencies and media stakeholders
•    Support Dynamic Creative Optimisation (DCO) activity for major Co-op campaigns, helping deliver engaging and effective customer communications
•    Monitor campaign delivery and channel activity, identifying opportunities to improve performance and effectiveness
•    Attend regular planning meetings, providing updates and coordinating activity across multiple stakeholders
•    Help maintain high-quality content standards while balancing changing priorities and tight deadlines

We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:

•    Experience managing content across digital channels such as web, app, social or CRM
•    Experience using content management systems and digital publishing tools, such as Sprinklr or Contentful
•    Strong stakeholder management skills, with the confidence to challenge constructively and influence others when needed
•    Experience working with agencies, external partners or suppliers to deliver campaigns and content
•    An understanding of how owned, earned and paid channels work together to support customer engagement
•    The ability to work in a fast-paced environment, manage multiple priorities and adapt quickly to changing requirements
•    Excellent planning, organisation and attention to detail, with a focus on delivering high-quality work to agreed deadlines

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

•    An annual bonus (based on personal and business performance)
•    28 days holiday (rising to 32 with service) plus bank holidays 
•    A pension with up to 10% employer contributions 
•    Access to a subsidised onsite gym (at our Manchester HQ) 
•    30% discount on Co-op products and 10% off other brands 
•    Stream – early access to a percentage of your pay as you earn it 
•    Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 
•    24/7 colleague support service 
•    Training and support for your development and career progression
•    Cycle-to-work scheme

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.