Customer Team Member

United Kingdommid

OtherTeam Member

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Quick Summary

Key Responsibilities

Support the day-to-day running of the store by delivering friendly and thoughtful service,

Technical Tools

OtherTeam Member

Customer Team Member

Location: The Cross Newport Road, Magor, NP26 3EG

Pay: £13.04 per hour

Contract: 12-24 hours per week + regular overtime, permanent contract, part time

Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We’re happy to discuss your availability further at interview.

30% colleague member discount in store - more benefits below

You can apply for this role using your mobile device (no CV needed!)

We’re looking for Customer Team Members to join our team at Co-op, join us and play a key role in delivering friendly, helpful service in your local Co-op store.

As a Customer Team Member, you’ll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you'll play a key role in making life easier for our customers.

Responsibilities

~1 min read

→Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
→Work with your team to keep the store running smoothly
→Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
→Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
→Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
→Promote Co-op Membership and support your local community

A genuine passion for helping people and delivering great customer service
The ability to work flexibly across a number of shifts and as part of a team
An interest in retail and working in a busy store environment (experience not essential)

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

Full training and career development resources
30% discount on all Co-op products in-store
Flexible access to your pay as you earn it
A pension scheme with up to 10% employer contributions
31 days of holiday (pro rata, including bank holidays)
24/7 access to GP appointments, and colleague support programme
Cycle-to-work scheme
Market-leading policies to help you through life's big moments

A place you'll belong:

We’re building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

As part of the application process for this job, you’ll need to complete two online assessments. It will take 15- 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.