340B Program Analyst – Pharmacy Billing & CDM Focus

340B Program Analyst

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

The 340B Program Analyst will primarily support pharmacy billing, charge capture, revenue integrity, and Charge Description Master (CDM)-related activities. This role is ideal for an analyst with strong billing and auditing experience who can ensure medication charges are complete, accurate, timely, and compliant with organizational billing requirements. The analyst will review Epic work queues, reports, dashboards, and medication-charge activity; perform routine audits; investigate billing and charge discrepancies; identify root causes; and coordinate corrections with pharmacy, clinical, revenue cycle, billing, and Epic teams.

Key responsibilities include validating medication charge capture and CDM-related workflows, monitoring documentation and administration discrepancies that affect billing, reviewing denials and billing exceptions, developing audit metrics, and identifying opportunities to strengthen controls and improve billing accuracy. The analyst will use data and operational knowledge to evaluate downstream billing impacts and help ensure that City of Hope accurately bills for medications and related services. As a member of the 340B Pharmacy and Compliance team, the position will also develop working knowledge of 340B requirements and support related compliance activities as needed.

As a successful candidate, you will: 

• Analyze, develop, configure, test, and implement 340B logic in Epic.

• Configure and manage 340B cost updates and med lists in Epic. 

• Provide expertise in building and managing Epic rules for 340B compliance.

• Develop data specifications and flowcharts to align 340B Epic build and logic with operational workflows.

• Effectively troubleshoot problems, identify root causes, and recommend solutions.

• Manage internal and external tickets through resolution.

• Design, validate, configure, and test 340B logic for Epic Willow Inventory.

• Design and validate data feeds for the Enterprise Data Warehouse (EDW) 340B database.

• Design, develop, and validate 340B reports and dashboards.

• Prepare and present financial and compliance metrics.

• Performs other related duties as assigned or requested.

Your qualifications should include: 

• Bachelor's Degree; 3 additional years of experience plus the minimum experience requirement may substitute for minimum education

• 3+ years hospital experience in a technical, clinical, or 340B operations or audit role

• Valid CA Pharmacy Technician License, preferred

• Epic Certification in Willow Inpatient or 340B ACE Certification, preferred

• 5+ years of experience in operational hospital setting, 340B operations or auditing, or 340B contract pharmacies, preferred

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.

Please note: City of Hope is committed to a safe and transparent hiring experience. Please be aware that scammers may attempt to impersonate our organization through fake job postings, emails or interviews.

• Apply only through our official website or trusted partner platforms.
• City of Hope will never request payment or fees at any stage of the hiring process.
• We will not request sensitive personal or financial information prior to the acceptance of a formal offer.
• All communications will come from official @coh.org email addresses.
• Interviews are conducted only through approved, professional channels.
• Be cautious of unsolicited communications, urgent requests or opportunities that seem inconsistent with standard hiring practices.
• If you receive any suspicious communication, please report it to careers@coh.org.