Coordinator, Sr Transportation

The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.  

Works with strategic and high-volume customers and notifies them of delivery ETA changes. Establishes seasonal deliveries and to notifies customers of pertinent information. Ensures the department has the necessary tools an equipment. Trains teammates as required. Resolves complex issues.

• →Contacts strategic high-volume customers daily and notifies them of any changes to their delivery ETA.
• →Records conversation details with customer.
• →Schedules special loads notifies customers of pertinent information.
• →Uses systems to track and locate drivers and pulls data for reporting purposes.
• →Compiles transportation pouches which include route manifests, invoices, special customer notifications, maps and stores keys for drivers.
• →Updates driver and helper dispatch schedules daily.
• →Sets up daily tractor/trailer assignment for drivers.
• →Ensures data is accurate and compliant with company policies and applicable regulations.
• →Administers the backhaul program by establishing pick up appointment with vendors and assigning driver trainees to pick up the product.
• →Contacts drivers about load assignments and schedule changes.
• →Resolves complex route issues and trains team as required.
• →May also handle Driver Payroll functions.
• →Other duties may be assigned.

• High school diploma or GED.
• 4 or more year's experience as a router in the transportation and trucking industry.
• Solid organizational skills and ability to multi-task.
• Ability to resolve complex situations.
• Strong customer service skills.
• Detail oriented.
• Ability to multi-task and handle fast-pace.
• Solid understanding of geography and logistics.
• Ability to multi-task and work at a fast pace.
• Understanding of Driver Pay is required.
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

• Teamwork oriented 
• Organized 
• Problem solver 
• Detailed

We’ve been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.  

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.  

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/