Program Specialist (Austin)

WHO WE ARE:
Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1117 Trinity St, Austin, TX.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:
The ideal candidate must take initiative, have excellent interpersonal and analytical skills and be an active learner. Must have a positive and optimistic attitude with a problem-solving drive to assist both internal and external stakeholders to support the mission of the Texas Workforce Commission. The ideal candidate must possess strong professional verbal and written communication skills to include articulation, grammar, and business writing as well possess excellent computer skills especially in Excel, Word, TEAMS, and Outlook. Must have a 'can do' attitude.

WHAT YOU WILL DO:
- Provide technical training, policy and program research, and assessments related to WIOA, ES, RESEA and other workforce programs.
- Support the planning, development, implementation, analysis, and documentation of for WIOA, ES, RESEA, other workforce programs, special initiatives, and projects, to enhance services and promote an integrated service delivery system.
- Collaborate with program staff in determining trends and resolving technical issues.
- Represent Workforce Development programs at committees, workgroups, meetings, and conferences.
- Conduct and reviews surveys to determine compliance with requirements, regulations, policies, and procedures.
- Monitor, review, and evaluate compliance with program policies and procedures, statutes, and rules for assigned program.
- Prepare comprehensive reviews of literature, statutes, rules, and/or policies.
- Prepare reports and research projects.
- Study program operations and problems; prepare reports of findings and recommendations. 
- Prepare, plan, and conduct technical assistance visits and completes local visit reports.
- Review and evaluate information on service delivery system methods, outputs, and activities and recommend improvements.
- Assist in the collection, organization, analysis, and preparation of materials in response to requests for information.
- Assist with the development of technical assistance plans, policies, procedures, standards, and guidelines for assigned and other workforce programs and special initiatives, to enhance services and promote an integrated service delivery system.
- Assist in preparing justifications for the implementation of procedural or policy changes.
- May analyze legislation and assist with the development of recommendations for policy and programmatic issues. 
- May recommend activities to produce effective programs.
- Perform related work as assigned.

YOU WILL BE TRUSTED TO:
- Provide technical training, policy and program research, and assessments related to WIOA, ES, RESEA and other workforce programs.
- Support the planning, development, implementation, analysis, and documentation of for WIOA, ES, RESEA, other workforce programs, special initiatives, and projects, to enhance services and promote an integrated service delivery system.
- Collaborate with program staff in determining trends and resolving technical issues.
- Represent Workforce Development programs at committees, workgroups, meetings, and conferences.
- Conduct and review surveys to determine compliance with requirements, regulations, policies, and procedures.
- Monitor, review, and evaluate compliance with program policies and procedures, statutes, and rules for assigned program.
- Prepare comprehensive reviews of literature, statutes, rules, and/or policies.
- Prepare reports and research projects.
- Study program operations and problems; prepare reports of findings and recommendations. 
- Prepare, plan, and conduct technical assistance visits and completes local visit reports.
- Review and evaluate information on service delivery system methods, outputs, and activities and recommend improvements.
- Assist in the collection, organization, analysis, and preparation of materials in response to requests for information.
- Assist with the development of technical assistance plans, policies, procedures, standards, and guidelines for assigned and other workforce programs and special initiatives, to enhance services and promote an integrated service delivery system.
- Assist in preparing justifications for the implementation of procedural or policy changes.
- May analyze legislation and assist with the development of recommendations for policy and programmatic issues. 
- May recommend activities to produce effective programs.
- Perform related work as assigned.

YOU QUALIFY WITH:
- One year and six months of full-time experience in the development, implementation, or interpretation of policies and procedures in a 
public or private agency.
- Relevant academic credits may be applied toward experience qualifications for this position. 
- Six months of full-time in-service TWC experience classified as a Program Specialist II or Program Supervisor II with regular status 
will satisfy the minimum qualification.

YOU ARE A GREAT FIT WITH:
- Experience with federal employment programs and training services; experience with WIOA, RESEA and
ES programs is a plus.
- Experience with staff training and development.
- Skill in identifying measures or indicators of program performance.
- Ability to gather, assemble, correlate, and analyze facts and devise solutions to problems.
- Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Teams and Outlook).

YOU GAIN: 
- A Family Friendly Certified Workplace
- Competitive starting salary: $4,473.73 - $4,723.73/month 
- Defined Retirement Benefit Plan 
- Optional 401(k) and 457 accounts 
- Medical Insurance 
- Paid time off, including time for vacation, sick and family care leave 
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. 

Duty involves up to 25% travel within the state of Texas.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/JobDescriptions/2235.pdf. 

HOW TO APPLY: 
To be considered, please complete a State of Texas Application for Employment and apply online on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.