Analyst, Salesforce Business

AAA Club Alliance is seeking an experienced Analyst, Salesforce Business, to join our team! This position focuses on understanding business needs and translating them into requirements and documents technical solutions to meet those needs in regard to Salesforce. Works to understand business processes, identifying problems, and translating business needs into functional and non-functional requirements.

As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:

• Competitive annual salary; the starting base compensation for this position is: $72,838 - $106,000*
• Annual Bonus Eligibility
• Hybrid schedule (3 days on-site weekly)
• Comprehensive health benefits package
• Generous accrued paid time off + 8 paid holidays
• 401(K) plan with company match up to 7%
• Professional development opportunities and tuition reimbursement
• Paid time off to volunteer & company-sponsored volunteer events throughout the year
• Other benefits include a complimentary AAA Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability

• Bachelor’s degree (BA/BS) or equivalent in Computer Sciences, Business Administration, or related field required. Equivalent combination of education, technical training, and experience will be considered in lieu of degree.
• Additional Salesforce certifications (i.e., Certified Salesforce Administrator, Certified Salesforce Platform App Builder, Field Service Lightning Consultant, and/or Experience Cloud Consultant) preferred.
• Minimum 3 years of Salesforce development experience required.
• Experience in developing detailed user stories in a test-driven agile methodology preferred.
• Experience with test driven development, test coverage and security vulnerability remediation preferred.
• Experience with multi-system architecture, system redundancy design and implementations preferred.

• Strong technical skills, knowledge of various technologies and platforms, ability to design and implement complex systems, and strong problem-solving skills.
• Ability to write, interpret, and critique technical specifications.
• Ability to gather requirements and present solutions to stakeholders.
• Ability to multitask and manage several projects at once.
• Ability to interact and build effective working relationships at all levels of the organization.
• Ability to contribute as part of a team culture where all are encouraged and willing to share information accurately.
• Demonstrated ability to gather and consolidate requirements from cross-functional groups.
• Ability to work independently with limited supervision.
• Working knowledge of RDBMS solutions (e.g. Oracle, SQL).
• Working knowledge of virtualization platforms and cloud platforms (e.g. Azure, AWS, GCP).
• Strong communication and presentation skills.
• Strong analytical skills.
• Knowledge of core networking principles is a plus.
• Ability to work under pressure and meet constantly changing timelines.
• Ability to develop and coordinate project tasks with junior team members.