Senior Analyst, Insurance Business Intelligence

AAA Club Alliance is seeking an experienced Senior Analyst, Insurance Business Intelligence to join our team! This position plays a critical role in developing scalable reporting solutions, analyzing performance metrics, and delivering actionable insights to business stakeholders. Works independently on complex tasks and collaborates cross-functionally to support strategic and operational initiatives.

What We Offer You:

As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:

• Competitive annual salary; the starting base compensation for this position is: $69,370 - $106,000*
• Annual Bonus Eligibility
• Hybrid schedule (3 days on-site weekly)
• Comprehensive health benefits package
• Generous accrued paid time off + 8 paid holidays
• 401(K) plan with company match up to 7%
• Professional development opportunities and tuition reimbursement
• Paid time off to volunteer & company-sponsored volunteer events throughout the year
• Other benefits include a complimentary AAA Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability

• Design, develop, and maintain interactive dashboards and reports that support decision-making across Sales, Service, and Member Retention teams.
• Conduct in-depth data analysis to identify trends, patterns, and opportunities for process improvement.
• Collaborate with business partners to gather requirements, define KPIs, and translate business needs into technical solutions.
• Measure successes of implemented changes in business processes to determine correct next steps for management.
• Collaborate with data engineering and IT teams to troubleshoot data issues and improve data accessibility.
• Assist in documenting business requirements, data definitions, and reporting logic to support transparency and knowledge sharing.
• Apply statistical techniques and data visualization best practices to uncover actionable insights.
• Monitor performance metrics and provide regular updates to stakeholders on trends and anomalies.
• Engage in continuous learning to enhance technical skills in tools such as SQL, Power BI, Tableau, or Python.
• Contribute to the development and optimization of data pipelines and reporting workflows.
• Evaluate and integrate new data sources to enhance reporting capabilities and data accuracy.
• Develop reporting which supports management in implementing strategies to achieve departmental and business line operational efficiencies and cost reductions.
• Perform ad hoc analysis to support strategic initiatives and answer business questions.
• Present analytical findings to stakeholders in a clear, concise, and actionable manner.
• Assist with the creation of presentations designed to influence key stakeholders and drive strategic business decisions.
• Stay current with Business Intelligence trends and technologies, recommending improvements as appropriate.
• Other duties as assigned.

• Bachelor’s degree in Business Analytics, Computer Science, Statistics, Economics, or a related field. A combination of education and experience may be considered in lieu of a degree.
• Minimum of 2 years of experience in data analytics, preferably within the insurance or financial services industry required.
• Proficiency in SQL, Power BI, and Excel required; familiarity with additional tools such as Tableau, Python, or R is preferred.
• Experience reverse-engineering legacy reports and understanding ETL processes required.

• Proficiency in SQL, Power BI, and Excel.
• Strong problem-solving skills and the ability to work independently on complex tasks.
• Proficiency with process mapping or diagramming tools (e.g., Lucidchart, Visio) and the design of project plans.
• Excellent communication skills, with the ability to convey technical concepts to non-technical audiences.