Customer Exp Spec (Firearms)

Create an exceptional shopping experience by assisting customers with firearm and ammunition purchases providing excellent service. Responsible for accurate record keeping and adherence to all FFL and state laws to ensure program compliance.

The Army and Air Force Exchange Service, also known as “the Exchange,” Is the retailer on the US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen, and their families.

In addition to US bases in Germany, Italy, England, Turkey, South Korea, and Japan the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they are.

Completion of high school or the equivalent. Strong attention to detail and ability to maintain accurate records is required.Must complete Exchange firearms certification program with 100% success before handling firearms or ammunition and maintain certification annually.Must pass a background check and comply with all legal requirements for firearms sales. Position is subject to random drug testing.


If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. MUST BE AVAILABLE TO WORK VARIOUS SHIFTS MONDAY-FRIDAY BETWEEN THE HOURS OF 10:30 A.M- 7:00 P.M.,SATURDAY 9:00 A.M.-6:00 P.M., SUNDAY 9:00 A.M.-5:00 P.M., TO INCLUDE HOLIDAYS AND OFF DAYS WILL VARY.

SCHEDULE IS SUBJECT TO CHANGE WITH PROPER NOTICE DUE TO OPERATIONAL NEEDS.

THIS POSITION INCLUDES BENEFITS: MEDICAL, DENTAL, BASIC LIFE INSURANCE, PERSONAL ACCIDENT INSURANCE, ANNUAL LEAVE, SICK LEAVE, AND 401(K) PLAN.