Customer Experience Associate - Express *Must be 21 years old*

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.


If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. MUST BE AT LEAST 21 YEARS OLD. AS A CUSTOMER EXPERIENCE ASSOCIATE AT THE EXPRESS YOU MUST BE AVAILABLE TO WORK NIGHT SHIFT, BETWEEN 2PM-11PM, YOU WILL ASSIST CUSTOMERS IN FINDING WHAT THEY ARE LOOKING FOR AND ENSURE THE EXPRESS IS STOCKED WITH THE PRODUCTS CUSTOMERS WANT. YOU'LL KNOW WHICH PRODUCTS WILL MEET CUSTOMER'S NEEDS AND STAY UP TO DATE ON TRENDS. WITH YOUR KNOWLEDGE AND HELPFUL SUGGESTIONS, CUSTOMERS WILL CONTINUE TO SHOP THE EXCHANGE. YOU WILL PRIORITIZE CUSTOMER NEEDS OVER TASKS AND GROW SALES BY MAINTAINING MERCHANDISE, SIGNS AND LABELS ON THE SALES FLOOR.