Customer Experience Associate INT-M,T,Th,F,SAT 1430-1930 $16.00

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.


If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. LOOKING FOR CANDIDATES WITH AN AVAILABILITY OF 1430-1930, TO INCLUDE WEEKENDS AND HOLIDAYS. PERKS INCLUDE; ACCESS TO FORT DRUM; EXCHANGE EMPLOYEES AND THEIR QUALIFIED DEPENDENTS MAY USE THE GYMS, POOLS, ON-POST DAYCARE CENTER, AND ALL EXCHANGE FACILITIES. THE EXCHANGE IS MORE THAN JUST A PLACE TO WORK, IT'S A CAREER, SO COME JOIN OUT OUTSTANDING TEAM!

Ideal candidate can work a schedule within the hours/days in the sample schedule below to include nights and Saturdays.  Saturdays are required.  Sample Scheudle

Sunday	OFF
Monday	1430-1930
Tuesday	1430-1930
Wednesday	1430-1930
Thursday	1430-1930
Friday	1430-1930
Saturday	0930-1730

Job Qualifications

• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

Additional Qualifications/Requirements:

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• Previous Convenience Store/Gas Station experience preferred