SHAFTER MCSS - Annex Operator (MCS)

Position is only to be used in an MCS annexed to a retail facility.Oversee the day-to-day operation of an annexed military clothing sales (MCS) facility during an assigned shift.Annex qualifications are determined by the Volume Standards.

Completion of high school or the equivalent.


If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. HOURS NEEDED FOR THIS POSITION:
WEDNESDAY THRU FRIDAY - 1000 - 1830HRS
SATURDAY & SUNDAY - 0900-1730HRS

Under direct supervision, follow all policies and ensure all MCS requirements are followed. Maintain store appearance and product presentation to company standards.
Provide high level of customer satisfaction through excellent service. Greet each customer upon contact, assesses their needs, suggests alternative options, and provides solution resolution. Keep their needs foremost and creates a welcoming environment, actively engage, and build trust relationship with the customer to deliver a personalized shopping experience.
Operate a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. Ensure all sales transactions are completed accurately. Verify and accept multiple tenders for payment and make change with accuracy and zero variance tolerance. Ensure customer needs are met, complaints are resolved, and service is quick and efficient.
Maintain program compliance in all aspects of recordkeeping, inventory, storage/display, and sales, including opening and closing of facility.
Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
Assure compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practice loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
Performs other duties as assigned.