Shift Manager (Retail)

Assists in planning, managing and directing retail store operations dealing with merchandising, selling, stocking, promoting and reordering of goods.

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

One year of retail experience in retail store operations within the last two years is required.


If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Assists in planning, managing and directing retail store operations.
Assists in establishing financial goals to maximize sales, profit, SSR, productivity, turns and inventory.
Evaluates and enhances customer service and customer satisfaction.
Supervises, trains, develops and schedules associates for current positions and future growth.
Performs other duties as assigned.

Extended Duty Hours / Varying Work Schedules
Shift Work 24/7 365 days/year