Atrium Health HPB Surgery Cabarrus Full-Time Care Coordinator Auth Scheduling Specialist

Full-time position

Monday - Friday 7:30 am - 4:00 pm

Atrium Health HPB Surgery Cabarrus

At Atrium Health, our skilled surgeons are committed to delivering exceptional care to treat diseases of the liver, pancreas, bile duct and gallbladder. This area of medicine is called Hepato-pancreato-biliary (or HPB) surgery.

As one of the largest HPB programs in the country, we use the latest surgical techniques and technologies to help you get the best possible results. Because these are often highly complicated cases affecting multiple organs, our team, specializing in HPB surgery, works hand-in-hand with experts in other medical specialties, including oncologists, gastroenterologists, therapeutic endoscopists, interventional radiologists, and hepatologists. This allows us to provide you with specialized and complete care.

We are seeking a detail-oriented and customer focused teammate to join our team.  The ideal candidate will demonstrate strong organizations skills, effective communication, critical thinking and a commitment to excellent patient service while navigating complex insurance and authorization processes. 

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.

High School diploma or equivalent required

Strong computer, communication and customer service skills

Knowledge of medical terminology, insurance plans, and authorization processes would be helpful, but not necessarily required.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.