Medical Education Technologist/Simulation Operations Specialist

This position is responsible for the technical operations of Carolinas Simulation Center (CSC). Under the direction of the Simulation Education Managers, this position will set-up, operate, and maintain the vast array of simulation technology (e.g., task trainers, low and high-fidelity manikins, software management systems, and audiovisual systems). This position will support simulation at Atrium Health, Navicent.

The Medical Education Technologists/ Simulation Operation Specialist (SOS) role is a professional, team-centered, and collaborative position responsible for providing simulation technology expertise, training, and support to Carolinas Simulation Center teammates and collaborators. The SOS provides direct support in the creation of simulation education curriculum through different learning modalities and works in collaboration with simulation educators, faculty, and teammates to develop these offerings. Provides training and support for technology platforms utilized by the various members of the medical education community. This position requires an individual to work with a high-level of independence, have strong project management, communication and collaboration skills, a willingness to provide superior customer service, and a passion for creating and supporting innovative educational solutions for leaders, faculty, students, residents, and fellows.

• Collaborates with simulation educator to create simulation education curricula for use in our undergraduate and graduate medical education programs, pre-licensure programs, Center for Advanced Practice, and the healthcare system, based on simulation best practice principles.
• Provides general technical support to teammates to enhance learning and assists with the implementation of teaching and learning solutions.
• Evaluates new and existing simulation products and generates ideas that maximizes use of products to support a more efficient and effective learning system for students, residents, team members and faculty.
• Works collaboratively with teammates to promote a culture that values and recognizes the importance of teaching excellence and active student learning by facilitating initiatives that foster collaboration, scholarship, and adoption of innovative and best practices.
• Develops and manages relationships with technology vendors to provide excellent service and support.
• Develops and maintains relationships across the enterprise to maximize potential for resource sharing, collaborative projects, and opportunities to create efficiencies as appropriate.
• Manages project timelines and coordinates with other team members to meet project outcomes.
• Plans, designs, develops, and facilitates video production and editing for educational initiatives, admissions, marketing, and other departments as necessary.

Works in a busy office environment. Frequent contact with various academic health professionals and students. Requires long periods of sitting, operating keyboard. Occasional lifting and walking on and off campus. Responsible to work in a safe manner. Local travel required.

At least 2 years' experience in technology, healthcare, or simulation field preferred. Proficient in Microsoft office suite. Certification in healthcare simulation preferred.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.