RN Patient Navigator

We're looking for an experienced, patient-oriented nursing professional to join our team as an RN Patient Navigator at Atrium Health Wake Forest Baptist!

• Schedule: 40 hours per week, Monday-Friday with rotating call schedule
• Location: Wake Forest Baptist Medical Center with possible travel to other Wake market locations

• Graduate from an accredited school of nursing, BSN required.
• Minimum two years' experience as a registered nurse in the specialty required.
• 3-5 years of nursing experience strongly preferred
• Current licensure to practice as Registered Nurse in North Carolina.
• Certification as an RN preferred. BCLS required.

1. →Utilize the nursing process to provide patient/family centered care focusing on the physical, emotional, spiritual, cultural, religious, and environmental needs. This includes providing for the assessment, development of nursing diagnoses, outcome identification, planning, implementation of interventions, coordination of care, health teaching and promotion and evaluation of goals and interventions consistent with the policies of WFBMC.
2. →Coordinate the effective and efficient delivery of patient care services through the application of care management principles. Identifiy clinical priorities and initiates action to improve patient outcomes. Acts as a patient advocate throughout the continuum of care including all patient settings and in the community.
3. →Document in accordance with departmental reporting standards. Collect and maintains up to date and accurate program data and documentation according to program standards. Deliver reports that demonstrate outcomes and performance improvement activities; adheres to established productivity benchmarks.
4. →Implement outreach efforts to establish and maintain positive working relationships with key community agencies, serves as community liaison and educator in underserved communities.
5. →Demonstrate the ability to function in a professional setting through active participation in a professional practice model. This includes participating in shared governance, adherence to standards of care, participation in peer review and professional development promoting leadership and clinical excellence, effective team skills, autonomous practice and acknowledgment of accountability for actions and critical thinking.
6. →Communicate effectively to promote sharing of information throughout the continuum of care and as an effective member of the healthcare team.
7. →Responsible for ongoing evaluation and quality improvement of the Navigator Program and will track all activity as defined by the departmental and program standards.
8. →Work closely with community based service providers to identify and address community needs for services and education regarding prevention and/or early detection, medications and first aid available.
9. →Provide age/developmentally appropriate patient care in accordance with Age-Specific guidelines for the specific age groups served.

• Requires problem solving, decision making and critical thinking
• Ability to work in a self-directed environment and with leading teams
• Demonstrates ability to work in fast-paced environment with multiple interruptions
• Expertise in MS Office
• Ability to prepare program reports frequently and efficiently
• Bilingual preference with fluency in Spanish desirable.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.