IT INTERNSHIP ( FTC)

We are looking for a motivated and enthusiastic recent graduate to join our BTS team as an IT Support Intern. This role offers hands-on exposure to IT support, service delivery, Microsoft 365 administration, asset management, and IT operations within a leading global healthcare organization.

• Provide first-line support for hardware, software, and Microsoft 365-related issues.
• Log, monitor, and update support tickets using IT service management tools.
• Assist with configuring and deploying laptops, desktops, mobile devices, and peripherals.
• Support employee onboarding and offboarding, including equipment allocation and account setup.
• Assist with user account administration, password resets, and access requests.
• Maintain IT asset inventories and equipment records.
• Update IT documentation, knowledge articles, and standard operating procedures.
• Follow up on incidents and service requests to ensure timely resolution.
• Assist with testing new hardware, software, and technology solutions.
• Support IT projects and continuous improvement initiatives.
• Deliver professional, customer-focused support to end users.

• Grade 12 (Matric).
• Diploma or Degree in Information Technology, Information Systems, Computer Science, ICT, or a related field.
• Relevant certifications such as CompTIA A+, N+, or S+ will be advantageous.
• No previous work experience required.
• Candidates with internship, learnership, practical training, or technical support exposure are encouraged to apply.

You will be required to complete a video, if selected for the next round

In specific locations, the pay range may vary from the range posted.