Omni Retail Marketing Manager – Kroger & Delivery Platforms - Cincinnati, OH or Columbus, OH

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® – to help them get the nutrients they need to live their healthiest lives.

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

This position works out of our Columbus or Cincinnati, Ohio locations in the Nutrition Division.

The Omni Retail Marketing Manager develops and executes integrated marketing strategies that align brand objectives, customer priorities, and shopper needs across Kroger and delivery commerce platforms. This role leverages retailer partnerships, shopper marketing, retail media, eCommerce, analytics, and financial stewardship to drive omnichannel growth, optimize investments, and deliver measurable business results. Working cross-functionally with Sales, Marketing, Insights, retailer, platform partners, and agencies, this individual connects brand strategy to customer execution.

Key Responsibilities

• Be the voice of the Shopper in all Brand meetings. 
• Partner with Brand teams to translate shopper, retailer, and category insights into impactful go-to-market strategies and activation plans.
• Responsible for integrating Shopper into all brand planning sessions, innovation and ideation meetings and Medical, Legal and Regulatory reviews.
• Drive alignment between Brand and Shopper agency partners from briefing through activation to ensure integrated messaging and execution.
• Act as the primary advisor to Brand teams on Shopper Marketing requests or questions.

• Own omnichannel marketing strategy and customer relationships across Kroger, Instacart, DoorDash, and emerging commerce partners, serving as the primary marketing lead for customer-specific growth initiatives.
• Develop customer-specific commerce strategies informed by shopper insights, category trends, retailer priorities, performance analytics, and opportunities to drive household penetration, conversion, and category growth.
• Lead annual planning with Kroger and delivery partners, aligning marketing investments, promotional priorities, customer objectives, and Joint Business Plan commitments.
• Partner with Sales, Category Management, eCommerce, and agency teams to develop and execute integrated omnichannel marketing programs across in-store, digital, retail media, and delivery channels.
• Own customer marketing plans spanning retail media, shopper marketing, digital merchandising, promotions, seasonal activations, and partnership opportunities.
• Identify and activate strategic partnership opportunities with Kroger and delivery platforms that enhance brand visibility, shopper engagement, and business performance.
• Collaborate with retailer, agency, and internal stakeholders to optimize investments and improve campaign effectiveness based on agreed-upon KPIs and business objectives.
• Provide customer, category, and shopper insights to inform activation strategies, content enhancements, promotional programs, and investment decisions.
• Own customer-level performance reporting, scorecards, post-program analyses, and optimization recommendations, capturing key learnings and best practices.
• Monitor Joint Business Plan commitments, customer priorities, investment effectiveness, risks, and incremental growth opportunities.
• Track competitive activity, retailer capabilities, commerce trends, and shopper behaviors to identify opportunities for innovation and future growth.

• Manage customer marketing budgets and investments, tracking spend and performance, to maximize business impact and return on investment.
• Ensure disciplined management of agency partners and project timelines across all omni-channel initiatives.

• Bachelor's degree required; 5+ years of experience in CPG omni-channel marketing, retail media, shopper marketing, eCommerce, or related disciplines.
• 2-5 Years experience working with National Accounts (i.e. Kroger)
• Previous experience leveraging shopper, consumer, and performance data to develop marketing strategies and drive business results.
• Strong knowledge of retail marketing, brand marketing, sales, and omni-channel commerce.
• Experience managing agency and external partner relationships.
• Proven ability to influence and communicate effectively across cross-functional teams and senior leadership.
• Strong analytical, strategic thinking, and problem-solving skills.
• Demonstrated project management, organizational, and budget management experience.
• Experience in 84.51/KPM databases and systems preferred (ie: CAAM, Statum, PRISM, and Promote IQ)

• This is an on-site role - not a remote role.
• Sponsorship: we will not provide sponsorship of any kind for this role (including OPT).
• Relocation assistance is not offered for this role.
• Travel – 10%

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