Senior Distribution Officer

The Sr. Distribution Officer will be responsible for managing distributor claims, agreements and contracts with service providers, ERP transaction processing, reporting, compliance documentation, and coordination with cross-functional teams. The role requires ensuring timely and accurate claim settlements, maintaining contractual compliance, supporting distribution operations, and driving process efficiency while adhering to internal controls, SOPs, and audit requirements.

• Coordinate collection and validation of distributor Trade Offer claims.
• Verify FOC supporting documents and claim-related records submitted by distributors.
• Ensure timely issuance and processing of distributor shelf rental claims.
• Address distributor queries and special approval requests as per management approvals.
• Prepare stock consumption letters for assigned regions.
• Coordinate with Trade and Finance teams to ensure timely resolution and processing of claims.

• Prepare MOUs, Agreements, and Amendments with transporters and service providers after completion of the required approval process.
• Verify transporter and vendor invoices against approved commercial terms and rates.
• Coordinate with vendors and depots regarding invoice queries and billing discrepancies.
• Maintain complete contractual documentation and records.

• Post documents and transactions in ERP/BPCS systems and maintain accurate records.
• Verify and process Credit Notes, Debit Notes, customer payments, and service bills.
• Manage posting of customer credit notes for assigned regions.
• Coordinate with Finance for resolution of transaction-related issues and timely postings.
• Prepare Purchase Requisitions in accordance with company procedures.

• Prepare and publish daily operational reports.
• Generate analytical reports to support business decision-making.
• Maintain updated records, databases, and trackers to ensure information accuracy.
• Support management through data analysis and reporting.

• Support quarterly compliance and audit requirements through proper documentation control.
• Ensure adherence to departmental SOPs and internal controls.
• Maintain complete and accurate documentation for all operational activities.
• Support audit requirements by ensuring availability of complete supporting records.

• Manage SKU pricing records, including batch-wise details.
• Implement approved price changes in a timely manner.
• Maintain complete control and accuracy of pricing information.
• Provide operational support and undertake additional assignments as directed by management.

• Strong analytical and numerical skills.
• Excellent logical reasoning and problem-solving ability.
• Strong interpersonal and communication skills (verbal and written).
• Effective time management and organizational skills.
• Proficiency in ERP systems and Microsoft Office applications, particularly Excel.
• Ability to manage multiple priorities with accuracy and attention to detail.
• Strong team player with the ability to coordinate across functions.
• Knowledge of distributor claims management, contracts administration, and documentation control will be an added advantage.

• University graduate, Business or equivalent disciplines
• 2-3 years’ experience in Pharma or relevant company in similar capacity
• Good analytical, communication, and coordination skills
• Hands on experience of MS Office

In specific locations, the pay range may vary from the range posted.