Central Strategy & Operations Associate

We are seeking a dynamic and compassionate individual to join us as a Central Strategy & Operations Associate. This is a Full-Time Hybrid position based in San Francisco, CA.

As a Strategy & Operations Associate, you’ll be a critical operator-analyst driving our most important initiatives across the organization. This role is ideal for someone who thrives on turning ambiguity into execution and building structure in fast-moving environments.

You’ll work closely with local market teams, Expansion, IT, People team, Analytics, Legal, and Engineering to drive visibility into key metrics, fix broken processes, and build scalable systems. From 0→1 launches to process re-engineering, you’ll take ownership of problems end-to-end, translating messy data and operational challenges into clear, actionable solutions.

If you have a track record of building systems, shipping results on tight timelines, and driving impact without formal authority, this role offers a hands-on path to outsized ownership and operational leadership.

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  Relentlessly Resourceful
  As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.

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  Purpose with Positivity
  We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.

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  Driven to Redefine What’s Possible
  We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.