NH Program Coordinator, Decarbonization and Electrication

Position Description 2026   

Reporting to the Program Manager, this position will include some or all of the following responsibilities:  

• →Conduct outbound engagement to decarbonization contractors to build program capacity and improve contractor participation  
  • →Calling and emailing contractors  
  • →Scheduling onboarding and check-in meetings  
• →Actively manage and respond to email and phone inquiries related to program needs from customers and contractors    
  • →Connect customers and contractors with the correct services   
  • →Respond to and provide ongoing support for customer and contractor issues   
  • →Maintain response service levels and document resolutions in Salesforce  
• →Collaborate with industry partners, including distributors, manufacturers and other stakeholders, to create and hold trainings, attend informational events, and offer general support as needed  
  • →Identify engagement opportunities and organize participation  
  • →Attend in-person events (one or more per week)  
  • →Create and gain approval of contractor educational courses and oversee scheduling and implementation  
• →Maintain and update program databases and customer management systems  
  • →Conduct regular reviews of contractor certifications and follow up to obtain renewed documents  
  • →Help update and maintain relevant databases and resources  
• →Support program staff through a variety of administrative tasks and document/material creation   
  • →Collaborate with the program team and stakeholders daily  
  • →Assist with the development of program materials and collateral   
• →Engage and collaborate with community-based organizations, trade schools, chambers of commerce, or other partners promoting decarbonization technologies  
  • →Schedule check-in meetings and work to align focuses  
  • →Maintain a database of engagement opportunities and organize participation  
• →Provide ongoing reports to internal and external stakeholders  
  • →Track, summarize and analyze key performance indicators and other program data  
  • →Attend client facing meetings  
  • →Prepare invoices or other related reports  
  • →Ensure that monthly reports are generated and distributed to the program team  
• →Help improve and evolve the program  
  • →Adapt to ongoing evolutions of program needs  
  • →Innovate with stakeholders to improve program delivery  
  • →Continue to grow in technical and program knowledge

Strong candidates for this position will bring most, if not all, of the following skills and experience:  

• Bachelor’s degree or at least 4+ years of relevant work experience.    
• Demonstrated passion for and interest in sustainability, building science or climate change.  
• Previous experience working in a fast-paced office environment in a project management or communications capacity.  
• Strong aptitude for working with or learning software such as Microsoft Office.    
  • Experience with customer relationship management software such as Salesforce would be a plus, as would be experience with performing quantitative analysis in Excel or similar tools.   
• Effective oral and written communication skills.    
• Calm, even temperament suited to meeting people with different needs and backgrounds where they are.  
• Adaptable, flexible, collaborative team player who brings a positive can-do attitude.  
• A self-starter, able to proactively manage competing demands and changing schedules to complete tasks in a timely and diligent manner.

To apply, please visit www.AbodeEnergy.com/careers to submit a resume and cover letter. Applications will not be considered without a cover note clearly explaining why you would be a good fit for this position. We look forward to hearing from you!   

Abode is focused on broadening opportunities for individuals from demographic groups that are historically underrepresented in the energy sector.  We are committed to building an inclusive workplace culture where talented people of widely diverse backgrounds thrive.  All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status or disability.