Corporate Actions Team Leader

Job Summary

We are looking for a seasoned corporate actions team leader who will lead the Investor Services Operations function by ensuring that the team operates effectively, efficiently within compliance and regulatory requirements. The role is primarily responsible for ensuring that all transactions are processed accurately, promptly, and successfully.

In this role some of your key accountabilities will include the following;

Operations:

• Process all transactions received from internal and external clients and stakeholders
• Supervise and administer all transactions relating to AIS products and services.
• Identify and drive operational efficiency.
• Monitor, verify and/or authorise transactions processed by team members to ensure that the required standards of work are met during execution. 
• Ensure all transactions are executed within the relevant cut-off times.
• Assist the Team Leader/Operations Manager with tracking of the systematic allocation of work to team members and make adjustments to the workload when there are capability gaps or absence issues to ensure smooth and timeous workflow.

Risk Management and Compliance:

• Conduct regular reviews of the business environment to identify real and potential risks
• Design and implement risk reduction, mitigation and avoidance measures to address potential or identified risks
• Maintain a good understanding of all governance applicable to AIS Operations

Collaboration and Relationship Building:

• Develop and maintain networks within the Absa Group across operational areas.
• Maintain high personal visibility with crucial influencers within the bank and externally promoting the credibility of self and the business’s growing capabilities.

Customer Service:

• Ensure high quality communication to internal and external clients, both verbal and written
• Ensure that the team delivers Excellent Service to all clients within agreed SLAs, by monitoring performance and tracking daily queues

Send in your CV if you have the above-mentioned experience and meet the below requirements;

• Diploma or Certificate NQF level 6
• Minimum 5 years of Custody Operations
• Global Custody experience an advantage
• Knowledge of regulatory and statutory requirements: Central Bank and Central Security Depositary Rules
• Understanding of Domestic and Global Custody processes
• Proven experience in customer facing environment

Education

National Diplomas and Advanced Certificates: Office Administration (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised