Custody Operations Officer

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Job Summary

• Process client trade and corporate actions instructions on the securities system.
• Ensure settlement of trades and corporate actions on due date.
• Maintenance and recording of all transactions in a timely manner.
• Ensuring that client receives error free custody reporting from the system.
• Reconciliation of client entitlements in respect of the relevant corporate actions not limited to cash dividends, bonus and rights issues.
• Ensure prompt collection of income entitlements.
• Ensure prompt collection of cash dividend paid by companies.
• Ensure proper record keeping/capture of all corporate events.
• Securities and cash reconciliation exercise where applicable on a daily basis.
• Securities system dashboard management to ensure that all daily deliverables are met.
• Liaise with Global markets for FX rates booking and confirmation in respect of clients trades and funds repatriation (where needed).
• Liaise with bank commercial operations for cash processing.
• Filing of all documents used in the course of work.

• Respond to clients on all custody related operational matters.
• Ensure proper follow up with clients until resolution of any issues.
• Pro-actively take the lead with clients to avoid any settlement delays or failure where possible.
• Provide any market information to the client as and when requested (per SLA)
• Understanding and operating in line with the business’s risk management framework.
• Participate actively in product risk review exercise and provide input where necessary.
• Mitigating operational risk and diligent risk event monitoring and reporting.

 Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Absa Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.

• Respond to clients on all custody related operational matters.

• Ensure proper follow up with clients until resolution of any issues.

• Pro-actively take the lead with clients to avoid any settlement delays or failure where

• possible.

• Provide any market information to the client as and when requested (per SLA)

• Contribute where possible in minimizing the department’s cost with smart ways of working.

• Contribute where possible in identifying revenue opportunities.

• Diploma or B- Commerce degree

• 3 years’ experience in a securities services business

• Risk management skills
• Operational efficiency
• Organisational skills
• Stakeholder management skills
• Financial markets

 Competencies:

• Adapting and responding to change
• Coping with pressures and setbacks
• Deciding and initiating action
• Delivering results and meeting/exceeding expectations
• Working with people

Education