Head: Performance, Data & Transformation

South Africa·Johannesburgmid

OtherHead

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Overview

Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise,

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OtherHead

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The Head: Performance, Data & Transformation is responsible for establishing and leading the performance, analytics, data, digital, governance and transformation capability for Corporate Real Estate Services (CRES).
The role acts as the strategic enabler of the CRES operating model by providing a single source of truth for portfolio performance, data governance, business intelligence, strategy execution, digital transformation, process optimisation and organisational change.
The role enables executive decision-making through integrated reporting, advanced analytics and insights while driving the successful implementation of strategic initiatives, operating model changes and continuous improvement across the end-to-end real estate value chain.
The role ensures that CRES remains data-driven, digitally enabled, operationally efficient and aligned with enterprise strategy, regulatory expectations and business priorities.

Executive performance scorecards
Strategic KPI framework
Portfolio performance dashboards
Monthly and quarterly business reviews
Benefits realisation reporting

CRES data strategy
Enterprise real estate information model
Data governance framework
Portfolio analytics and insights
Data quality standards and controls

CRES Digital Strategy
Technology roadmaps
Digital transformation initiatives
Automation and workflow optimisation
Smart building and workplace analytics solutions

Strategic transformation roadmap
Change programmes
Operating model implementation
Process optimisation initiatives
Continuous improvement framework

Governance forums and reporting
Executive committee packs
Business planning processes
Risk and control reporting
Regulatory information management

Develop and maintain the CRES performance management framework.
Define key performance indicators across all CRES portfolios.
Establish performance reporting standards and methodologies.
Provide executive insights into portfolio performance, cost efficiency, risk exposure and service outcomes.
Lead integrated performance reviews and management reporting processes.
Monitor strategic plan execution and benefits realisation.

Enterprise performance scorecards
KPI governance
Benefits tracking
Executive reporting

Data governance
Data quality
Data architecture
Master data management
Reporting standards

Business intelligence
Predictive analytics
Executive insights
Enterprise reporting

Digital strategy
Automation
Innovation
Technology enablement
Continuous improvement

Transformation delivery
Change management
Programme governance
Benefits realisation

Governance coordination
Strategic planning
Executive support
Decision support
Management information

Establish the enterprise real estate data strategy.
Design and govern the CRES information architecture.
Ensure high-quality, trusted and sustainable data across the portfolio.
Define data ownership, stewardship and accountability.
Implement data governance standards and controls.
Maintain a single source of truth for real estate information.

Lead the development of advanced analytics capabilities.
Deliver portfolio insights and predictive analysis.
Provide analytical support for investment and portfolio decisions.
Develop dashboards and self-service reporting platforms.
Generate strategic insights relating to:
- Portfolio optimisation
- Occupancy utilisation
- Workplace performance
- Capital project delivery
- Supplier performance
- Facilities performance
- Property operating costs

Develop and implement the CRES digital roadmap.
Drive adoption of digital technologies and automation.
Partner with Group Technology to improve system integration and digital capabilities.
Lead technology-enabled business transformation programmes.
Evaluate emerging property technology (PropTech) solutions.
Drive innovation across the real estate value chain.

Lead the CRES transformation portfolio.
Translate strategic objectives into executable programmes.
Drive operating model implementation.
Establish programme governance and transformation controls.
Lead organisational change management activities.
Ensure sustainable adoption of new processes and ways of working.

Coordinate Annual Business Planning and Strategy processes.
Support executive governance forums and leadership teams.
Consolidate enterprise reporting and decision support materials.
Drive governance maturity across CRES.
Coordinate regulatory and audit information requests.
Ensure alignment of initiatives across the six CRES portfolios.

Responsibilities

~1 min read

→Lead and develop a high-performing team.
→Establish capability frameworks for performance, analytics and transformation resources.
→Create a culture of data-driven decision making.
→Promote innovation and continuous improvement.
→Develop succession pipelines and talent strategies.
→Drive collaboration across all CRES portfolios and regional teams.

Group Head: CRES
CFO
COO
Risk and Compliance
Technology & Data
Procurement
Human Capital
Business Unit Executives
Regional and Country Leadership

Technology vendors
Data providers
Property technology partners
Consulting partners
Real estate service providers

Requirements

~1 min read

Bachelor's Degree in Business, Engineering, Real Estate, Data Analytics, Information Systems, Finance or related discipline

Nice to Have

~1 min read

Postgraduate Degree (MBA, MCom, MSc or equivalent)
Change Management certification
Project Management certification
Data Analytics qualification

10-15 years' experience in strategy, performance management, transformation, analytics or business operations.
Experience leading enterprise transformation programmes.
Experience in data, business intelligence and reporting environments.
Experience within Corporate Real Estate, Financial Services, Infrastructure or Operations functions.
Experience leading multi-disciplinary teams.
Experience operating in a complex, matrix and geographically dispersed environment.

Corporate Real Estate Analytics
Performance Management Frameworks
Data Governance
Data Visualisation and BI
Strategic Planning
Transformation Management
Change Management
Programme Delivery
Digital Transformation
Portfolio Performance Management
Financial Analysis
Process Excellence and Lean Methodologies

Strategic Thinking
Enterprise Leadership
Commercial Acumen
Executive Influence
Decision Making

Results Orientation
Planning and Organising
Governance Excellence
Continuous Improvement
Problem Solving

Stakeholder Management
Communication
Collaboration
Negotiation
Change Leadership

Education

Bachelor's Degree: Business, Commerce and Management Studies

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised