Lead Technology Partner-2

Job Summary

• Role: Lead Technology Partner
• Grade: VP
• Business Area: Absa Business Banking: Technology

• Reporting To: Executive Information Technology BB Risk

• Team Leadership: Capable of leading multi skilled technology teams including Developers, Solution Analysts, Scrum Masters to achieve both Operational and strategic goals for Absa Business Banking.

The Lead Technology Partner for Collections & Recoveries is accountable for executing the technology strategy, architecture, delivery roadmap, operational stability, and modernization agenda for Business Banking Risk technology platforms.

The role acts as the primary technology partner for Business Banking Risk Debt Management on behalf of the Executive Information Technology BB Risk, supporting Senior Stakeholder management and reporting for the Debt Management area.

The LTP ensures that technology complies with Change, Technology and Regulatory Compliance and meets set objectives of Operational Stability, Tech and Cyber Security Risks and enables and supports business strategic objectives through Transformation and Change programs. The role supports the enrichment of data sources and the enablement of AI both in workforce augmentation and the development of AI Models.

• Provide technology insights and opportunities to partner with and enrich business strategies through technology both from a strategic (3 year) roadmap and immediate gains perspective.
• Ensure that Technology investments aligns with business strategy for the Business Banking unit.
• Develop modernization strategies for legacy platforms.
• Drive platform rationalization and simplification initiatives.
• Adhere to Architecture principles in all solutions such as principles of reuse and target-state architecture aligned with Absa Group standards.

• Collaborate with Architecture teams to ensure optimal technology solutions in line with Absa Group Strategy.
• Ensure that we support a data driven strategy
• Ensure teams support the leveraging of AI where appropriate and align with AI Responsible Use Standards

• Lead multi-disciplinary technology squads, with a strong record of Technology delivery at every level and with a broad base of knowledge.
• Experience in execution of development on JAVA, #C etc., Solution Design, Architecture experience and Technology Team Leadership evidenced through success project delivery.
• Provide Impact Assessments and Quotes for projects and initiatives through team engagements providing as accurate as possible Govern business cases, BRDs, architecture, testing, and production deployments.
• Ensure delivery through SAFe and agile practices.
• Manage multiple external and internal dependencies across integration, business analysts, suppliers, stakeholders to support the resolution of blockers and risks to successful delivery
• Technology Ownership of applicable Services from inception to decommissioning
• Manage team/service budgets, suppliers and delivery partners.
• Provide executive-level reporting.
• Accountability to deliver technology solutions on time and in budget.

Accountable for:

• Service stability
• Platform resilience
• Disaster recovery compliance
• Technical debt remediation
• Incident management
• Risk remediation
• Cyber and security compliance

The LTP remains accountable as application owner for business-critical services. The role is identified in technology standards as responsible for risk management, uptime, and maintenance of applications.

• Drive data and analytics capability enablement.
• Support optimization of business process through analytics
• Enable MI and operational reporting.
• Champion AI and predictive opportunities
• Improve visibility of customer journeys and key performance metrics.

Manage senior relationships with:

• Heads of Business Units such as Collections and Recoveries
• Product Owners
• Business Operations
• Risk including Tech, Operations and Cyber Security Risk
• Compliance
• Architecture
• Enterprise Integration
• Vendors / Suppliers
• Technology leadership forums

Lead:

• Product Engineers
• Salesforce Engineers
• Solution Analysts
• QA Teams
• Data Engineers
• Scrum Masters
• Operations Support Teams
• Business Analysts (Indirectly)

• Alignment with Architecture principles and Strategy
• Budget adherence
• Successful program delivery within time and budget tolerance %

• Availability >99.9%
• Reduction in incidents and impact to business stakeholders
• DR and resilience compliance

• Legacy platform decommission milestones achieved
• API adoption targets met
• Reduction in technical debt

• Achieved business objectives per initiatives
• Optimized system processes
• Faster customer turnaround times
• Reduced operational, Tech and Cyber risk

• Employee Engagement Targets
• Succession Planning
• Talent Retention
• Mandatory Learning Compliance

• 10+ years technology leadership experience
• Financial services experience
• Technology delivery leadership experience
• Large-scale transformation experience

• Collections systems
• Recoveries platforms
• Salesforce Financial Services Cloud
• CustomerOne
• API-led architecture
• SAFe leadership
• Data and analytics platforms
• Cloud transformation programs

• Strategic Leadership
• Business Partnership
• Commercial Acumen
• Technology Architecture
• Technical skills appropriate to team (Salesforce,  Java etc.)
• Agile / SAFe Leadership
• Financial Acumen
• Proactive Risk Management
• Change Leadership
• Vendor Management, including Supplier contracting and negotiations
• Executive Communication

Based on the current Collections transformation focus, I would add a specific accountability:

Education

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised