Specialist Product Engineer

Job Summary

The IC Tech Team a division within the PPB Tech Apply is looking for a Specialist Product Engineer to join their team and support in driving the evolution of our Control Exception Platform and Profile Manager Systems. In this role, you will design, enhance, and support a critical platform that streamlines operations, improves compliance, and delivers seamless user experiences across the business. Requirements:
Provide technical support for the following applications:
• Control Exception Platform System - a centralized solution that empowers branch colleagues to efficiently manage and resolve control exceptions linked to customer profile updates, transactional activities, and mandate document changes
• Profile Manager System - The Tool initiative is intended to digitise and automate the Integrated Channels profile management capability, replacing manual, paper based processes with a scalable digital solution
Application Monitoring & Performance Management
• Ensure system stability, performance, and scalability through proactive monitoring and optimization
• Design, develop, test, and deploy new features and enhancements
• Participate in code reviews, technical design discussions, and continuous improvement initiatives
• Analyse root causes of issues and implement sustainable fixes, including code updates and improvements
• Conduct diagnostic investigations of program errors, and implement or recommend solutions or methodologies for resolution.
• Continuously identify opportunities to improve processes, automation, and overall platform efficiency
Skills and Experience Required
• 3 years' relevant technical experience.
• C#
• Full Stack Developer
• Angular
• SQL
• Design Patterns (MVC, Microservices)
• API Designs
• Unit testing, integration testing
• Github
• Other skills that are advantageous:
o AWS (Associate Developer)
o Containerization (Docker, Kubernetes)

DevOps
• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
• Contribute to all phases of the development lifecycle including
• Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions
• Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
• Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
• Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
• Debug existing source code and polish feature sets.
• Work with integrated teams and other developers to improve and evolve technical products and services
• Align all application development & development process to Group Architecture & Infrastructure guidelines
• Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.
People
• Conduct peer reviews, testing, problem solving within and across the broader team
• Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)
Risk & Governance
• Identify technical risks and mitigate these (pre, during & post release)
• Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents

Education

Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised