Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Snowflake Data Warehouse
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain reliability and efficiency within the business environment.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues.
- Document findings and solutions to support knowledge sharing within the team.
- Assist in the development and implementation of process improvements to enhance system stability.
- Support junior team members by providing guidance and sharing expertise.
- Develop basic to intermediate Snowflake SQL queries for data profiling, reconciliation, validation, and issue investigation.
Use joins, aggregations, filters, common table expressions, and comparison logic to analyze data.
Compare source, staging, mastered, and downstream data.
Identify duplicates, null values, invalid values, inconsistent identifiers, and other data-quality conditions.
Use available lineage information to identify direct upstream sources and downstream consumers.
Support impact assessments for straightforward table, column, mapping, or business-rule changes.
Document affected assets, users, processes, reports, and integrations based on confirmed evidence.


Professional & Technical Skills:
- Must To Have Skills: Proficiency in Snowflake Data Warehouse.
- Strong knowledge of data warehousing concepts and cloud-based data platforms.
- Experience with query optimization and performance tuning in data warehouse environments.
- Ability to troubleshoot and resolve complex data integration and transformation issues.
- Familiarity with scripting languages to automate routine tasks and support system maintenance.
- Understanding of data security and compliance standards relevant to data warehousing.

Additional Information:
- The candidate should have minimum 3 years of experience in Snowflake Data Warehouse.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com