Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : Microsoft Azure IaaS
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, analyzing system performance, and ensuring the smooth operation of applications that are vital to business functions. You will engage with stakeholders to understand their needs and provide timely solutions, contributing to the overall efficiency and reliability of the systems in place.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for application support.
- Monitor system performance and proactively identify areas for improvement.
-Ensure the quality, reliability, and performance of cloud-based applications by designing, executing, and maintaining tests throughout the software development lifecycle.
-Validate cloud platforms, product deployments, or DevSecOps pipelines depending on team assignment (Platform QA, Product QA, or DevSecOps QA).
-Perform functional, performance, and security testing for Microsoft Azure–based applications and cloud infrastructure.
-Design and execute automated test plans using tools such as Selenium, JMeter, and Postman, including API testing and validation for cloud-native services.
-Develop and maintain test automation scripts using Bash, PowerShell, and Python to improve test coverage and efficiency.
-Ensure compliance with cloud SLAs, KPIs, and security standards by identifying risks and quality gaps during cloud testing phases.


Professional & Technical Skills:
- Must To Have Skills: Proficiency in DevOps.
- Good To Have Skills: Experience with Microsoft Azure IaaS.
- Strong understanding of continuous integration and continuous deployment processes.
- Familiarity with containerization technologies such as Docker and Kubernetes.
- Experience with scripting languages for automation tasks.

Additional Information:
- The candidate should have minimum 2 years of experience in DevOps.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com