Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Spring Boot
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and support business continuity through timely and effective problem resolution.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead efforts to identify root causes of complex system issues and implement corrective actions.
- Coordinate with cross-functional teams to ensure seamless integration and deployment of software updates.
- Mentor junior team members to enhance their technical skills and problem-solving capabilities.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Spring Boot.
- Experience with Java programming and microservices architecture.
- Strong knowledge of application monitoring and troubleshooting techniques.
- Familiarity with database management and query optimization.
- Ability to analyze logs and system metrics to identify performance bottlenecks.
- Understanding of software development lifecycle and agile methodologies.

Additional Information:
- The candidate should have minimum 7 years of experience in Spring Boot.
- This position is based at our KDC1A - SEZ location.
- A 15 years full time education is required.

15 years full time education

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com