Business Process Architect

Project Role : Business Process Architect
Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
In the role of Business Process Consultant, a typical day involves analyzing and designing innovative business processes that align with organizational goals. This includes creating detailed documentation to support the implementation of new processes and technologies. The role requires close collaboration with business stakeholders to define product requirements and develop use cases that address both process and functional needs. Additionally, the position involves participating in user and task analysis to accurately represent business needs, ensuring that solutions are well-informed and effectively support operational objectives. The role demands a thoughtful approach to process improvement and cross-functional partnership to drive successful outcomes.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the development and refinement of business process models to enhance efficiency and effectiveness.
- Facilitate communication between technical teams and business units to ensure alignment on project goals.
- Mentor junior team members by sharing knowledge and best practices to support their professional growth.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow, ServiceNow Business Process Consultant
- Strong expertise in business process modeling and documentation techniques.
- Experience in gathering and analyzing business requirements to translate them into technical solutions.
- Ability to conduct user and task analysis to identify business needs and opportunities for improvement.
- Excellent communication skills to effectively collaborate with diverse teams and stakeholders.
- Capability to manage multiple priorities and deliver results in a dynamic environment.

Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow.
- This position is based at our Pune office.
- A 15 years full time education is required.

15 years full time education

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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