Data Platform Support Engineer

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OtherPlatform Support Engineer

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Quick Summary

Key Responsibilities

Analyse the performance of different solutio

Technical Tools

OtherPlatform Support Engineer

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive and forward-thinking culture, we’re constantly looking at ways to reinvent the shopping experience for our customers and build the next generation of digital retailing.

The Data & AI Platform team focuses on accelerating innovation through providing thought leadership, facilitation, rapid experimentation and enabling platforms to test & scale emerging technology opportunities.

Responsibilities

~1 min read

As a Support Engineer, you will be working to support a computer vision enabled software platform as it scales to hundreds of stores. This includes data analysis, implementation, deployment, and solution monitoring.

Working in an innovation team, you will contribute to a range of project types including research works, rapid experimentation, proof-of-concepts, and productionised solutions.

Your primary responsibilities will be to:

→Analyse the performance of different solutions to select the best for the given use case.
→Monitor our deployed systems.
→Carrying out preventative maintenance to ensure minimal downtime of the solution in stores.
→Analyse data from deployed solutions to create insights and reports for stakeholders.
→Perform evaluations of third-party tools to assist with monitoring and/or dashboarding for the solution.
→Remedy any incidents that cause downtime to the solution.

Work experience in a relevant field (e.g. computer science, software engineering, technical support).
An understanding of container build, deployment and runtime e.g. Docker or Podman
Comfortable working in a headless Linux operating system, Redhat in particular.
Demonstrated experience coding in Python, experience with the Kubernetes, kafka, GitOps.
Experience with Ansible tools
Experience in K3s and AKS will be highly desirable
Experience with Azure Cloud platform especially Azure monitor
Experience with Kusto Query Language (KQL) to build Azure dashboards and alerts
Some experience with metric monitoring tools for data streams
Excellent problem solving and debugging skills.
Some exposure to cloud services (e.g. Azure, AWS or GCP)

What We Offer

~2 min read

· 18 weeks paid parental leave

· Long & short-term career break opportunities

· Structured career development program

· Local and international career opportunities.

· Certified as a Family Inclusive Workplace™

· Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

· We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.

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